Keep customers in the loop with proactive alerts and notifications such as delivery notifications, appointment reminders, ETA alerts, account updates, and loyalty rewards.
Increase engagement and create a sense of urgency with promotions, coupons, time-sensitive surveys, and special sales delivered to customers at just the right time.
Exceed customer expectations and reduce pressure on support by offering faster ways to get questions answered, receive live support, and provide real-time feedback.
For businesses looking to offer the best possible experience, and to stay competitive, mobile messaging and voice offers the most effective way to reach your audience. To reach your customers, you will need the best and most reliable technology on the market.
Embrace personal, easy and cost-effective solutions to deliver your message to your target audience. From SMS and Email to Voice, choose the channels that best suit your customers.
Start delivering via your customers' preferred channels.
Programmatically send messages to millions using our API - code in the language you know.
Campaigns provides an intuitive self-service Web App with rich features to help you send SMS campaigns with advanced personalisation features and engagement statistics.
Expand your mobile messaging strategy with our useful messaging tools - enrich your messaging with dedicated mobile landing pages, messaging analytics, address book, and opt-out management.
Create and add interactive mobile landing pages to your SMS campaigns - boost both engagement and conversion rates.
Get detailed insights into your SMS campaigns and improve your mobile strategy with real-time data.
Targeted reach at high speed for SMS with contact management. Send targeted messaging campaigns to up to 1 million recipients. Group SMS recipients based on campaign results.
Enjoy the convenience of a fully automated suppression list management solution as a valuable added tool to our Address book.
Communicate with your customers via SMS, WhatsApp Business, Apple Business Chat, Facebook Messenger, Viber and Telegram via one customer contact dashboard. This dashboard creates order in the overload of communication channels. Have 1 on 1 conversations shielded and secured, add quick replies, out of office notifications and seamlessly transfer chats to other departments.
Prefer to manage multiple messaging channels via a single API? Connect to our Business Messaging API.
Our SIP Trunk is ideal for processing large volumes of phone traffic, for both inbound and outbound calls.
Connect your phone system with our SIP Trunk and make calls at the lowest cost. Our connection is of premium quality.
Send all your inbound and outbound traffic via CM.com. Save up to 35% on your fixed and variable costs.
Reduce costs on your worldwide outbound voice traffic with our SIP Trunk connection.
It's never been easier to bring your business to an international market with our global direct dial-in (DDI) numbers.
Send Text-2-Speech and Audio Messages and reach your customers directly with a personal voice message.
Create personally designed templates with easy drag-and-drop logic and send out targeted email campaigns to your database.
Send targeted Push notifications to your audience to activate users, engage customers and announce new features on their preferred device. Measure your performance and improve over time.
"By using CM.com, we’re able to get access to real-time data for our short code, and use it to improve our offline activities."
"For years now, we have been sending text messages through the CM.com platform to the satisfaction of our customers. We use text messages to let them know that their order is being processed or at what time they can expect their delivery."
"CM.com provides an analytics tool that shows real-time information regarding messaging delivery time and rates. Due to the customer-centric approach that CM.com offers, we chose them to deliver our bookers and sellers quick mobile communications."
Provide your customers with on-the-go access to your customer support by gaining access to the messaging channels they use daily.
Explore our Chat Apps for effortless communication.Read more
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