Multi-channel conversations

Simplified multi-channel messaging

Multiple messaging apps means more complex communication for your business but with our Business Messaging API, you can manage conversations across all your apps through one centralised platform.

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One platform for unified communications

In today’s digital-first world, where consumers expect instant service and immediate results, it is vital that brands take the same approach when it comes to delivering seamless customer service over digital channels.

Our Business Messaging API combines multiple messaging channels such WhatsApp Business, Facebook Messenger, SMS and more into a single platform. Start streamlining all your conversations in one place.

Multi-channel customer support platform

With so many social chat tools coming online each year, how do you ensure an efficient and personalised customer experience for your customers? We give you one inbox to manage it all - available via Web App or API

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Omni-channel customer service

Reach your customers within 10 seconds

Our API delivers worldwide in under 10 seconds. We have direct connections for fallback scenario's of SMS and offer 24/7/365 support. Our API documentation is offered in PHP, CURL, JAVASCRIPT and C#. What's more, we offer a variety of plugins you can use.

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Multi-channel all channels

Multi-channel vs Omni-channel - what is the difference?

Although both multi and omni-channel involve selling across multiple physical and digital channels, the key difference is how effectively the customer experience is combined across those channels.

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