Nowadays,customers are in touch with businesses through their favourite chat app. Chat apps offer the possibility to answer questions, comments, but also handle complaints. Communicating via your customers preferred channel requires some help because they are divided over a diversity of channels.
Telegram has 100 million active users and is used to send 15 billion messages daily.
Telegram uses double layered encryption. Server-client encryption is used for cloud chats and the secret chats have an addition client-client layer.
We guarantee the delivery of your message. If there is no internet connection available, an SMS fallback is initiated.
Telegram offers several unique characteristics which we would like to point out. It is well known for being highly secure, but also has the flexibility to share a diversity of rich content. Have a look at other USPs below.
Supports private and public chats with your customers.
It supports rich content like, photos, videos, and more.
You can create large groups to share your messages with.
With Telegram, in combination with other chat apps, you can offer real time support and help customers with online orders. Start increasing sales conversions by reaching out to your customers where they are - the opportunities are endless.
Share product promotions and discount codes with your most loyal customers to make them feel extra appreciated. Start public chats to share news, updates and event information to large groups at once. There are many use cases, but doing marketing is key for most companies. Engage with your customers directly and create meaningful and prosperous relationships.
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