With so many emails and SMS messages going out leading up to Black November, the key to converting customers is to cut through the noise and offer personalised and relevant content...and of course, irresistible deals! Choose to send your Black Friday messages via our Web App or API.
Add dynamic fields like name, loyalty no and last bought item
Use our short and unique URL link generator for added value
Add a mobile landing page to your SMS and still only pay R0,16c
Get compliant, add advanced opt-out management to your campaign
Did you know, the average abandonment rate for eCom shopping carts is 68%? Email has long been an important tool for marketers to recover abandoned bags, but new multichannel solutions are growing in importance. We've added a new channel to the mix using rich mobile landing pages.
Simply upload your contacts, build your landing page and send via SMS.
Add a unique abandoned bag URL with a link straight to checkout
Add a discount coupon like BLACKFRIDAY50 to nudge them along
Add post purchase forms like review us on Google or tell a friend
Offer a discount coupon in return for a Goo(d)gle review
Customer expectations have matured, brought about by their own demands for convenience. They want instant communication and queries to be resolved quickly via the channels which are most convenient for them, especially during Black Friday. Be where your customers are and offer a competitive differentiator with CM Customer Contact, all inclusive for only R2,500 per month.
1 on 1 and real-time customer service via 1 dashboard
Facebook Messenger, Twitter, Telegram, WhatsApp Business and SMS
Set up quick replies and out-of-office notifications
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