Events & Artists

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Personalized mobile fan experiences to boost your sales

Buying behaviours are constantly changing, as a business, you need to keep your pulse on emerging changes to avoid disappointing your customers and falling behind competitors.

We fulfill the needs of the event organizers and artists with the changes of technology. Using one platform, you're able to build real time customer profiles, target segmented groups with marketing campaigns and sell tickets and merchandise.

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Easily collect fan data, and use it to your advantage

Knowledge has become indispensable. Influencing choice behaviors of your target audience requires insight into your customers unique preferences, all possible with our Customer Data Platform (CDP).

Automatically collect and transfer data to real time customer profiles. All interactions – such as ticket orders, payments, previous conversations, preferences and buying behavior come together in comprehensible customer profiles, thereby providing great insights and knowledge.

Start automated and personalized communications with your target audience in just a few clicks.

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fan data community cm

Build meaningful relationships with fans and visitors

Random emailings and social media posts are not enough to expect brand loyalty. How to make your brand messages stick? Our platform enables the event industry to automatically match preferred communication channels to an individual fan. Reach target groups with an extensive set of integrated marketing tools. Think of SMS, voice messages and mailings. Easy to use for effectively spreading personalized special offers, ticket shop links, Spotify music updates and the latest festival information. That makes your communication relevant and improves the return of your marketing efforts. 

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fan visitor relations cm.com

Shorten your customer buying process by the right channel

Knowing and understanding your customer preferences and needs, you can shrink the buying process. Shorten your current customer buying journey with the combination of our platform solutions.

Easily segment your customer data to specific target groups. Reach them by their preferred communication channel such as SMS, Facebook Messenger, RCS, Whatsapp or Email. Send personalized messages and add a direct link to your shop.

In one flow your target group can place orders – check the prefilled forms - and complete payments.

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Example communication channel events cm.com

Easily sell tickets and merchandise

Everyone should be able to purchase a ticket with just one or two clicks. Keep it simple. Give your team an excellent system to manage and drive ticket sales, or to sell merchandise.

Our event technology contains a complete set of features such as personalized tickets, seated ticketing and all possible design options.

Also ask us about our ticket resell solution, enabling ticket owners to resell their tickets when they are unable to attend the event. 

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resell tickets and merchandise cm.com

Combined solution of ticketing, data, marketing and payments

CM.com is frontrunner in event solution development and continually focuses on the newest technologies. This guarantees event organizers and artist managers reliable data, innovative marketing tools, integrated payment methods and sales solutions.

With CM Ticketing your team is given a wide package of features - such as personalized ticketing, the ticket resell module, seated ticketing and many design options - to create the perfect white label customer journey.

The data solution provides insight into your target groups as a starting point for personalized sales campaigns, quick orders and easy payments.

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