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Twitter for Business.

Use Twitter to promote your products and services. Spread your message, promote your business, and grow your audience.

Get Started With TwitterContact Us for More Info

Discover What Twitter Can Do for Your Business

A Broad Audience

Twitter handles over 500 million tweets per day. Get in touch with your audience and start a conversation.

Improve Customer Service

Twitter supports two-way communication with your customers, so good customer service is out there for the whole world to see.

Continuous Feedback Loop

Twitter can be used to get feedback from your customers and improve your products and services.

Twitter for business

Use Twitter for Business to Grow Your Traffic and Sales

Twitter is all about what's happening in the world right now. Your customers will be talking about you, so talk with them directly, discover what matters to them and have meaningful conversations.

Twitter provides the opportunity to be in direct contact with other users through public and private messages. This makes Twitter a great platform to handle customer feedback publicly and show the quality of your service.

  1. Improve customer service and communication.

  2. Monitor your competition and stay on top of your game.

  3. Promote your brand and ensure long-term success

Why Use CM.com as Your Twitter for Business Provider?

Access All Channels

Get access to all messaging channels available through the CM.com platform.

One Dashboard

Connect them all in one interface and deliver superior experiences.

One API

Use our Business Messaging API to integrate Twitter into your own software.

Built-in Features

Benefit from built-in features like quick replies, chatbots and send rich media.

Channel Fallback

We can guarantee the delivery of your message with a fallback to SMS

Get Access to Twitter for Business via Our API or Software

business messaging api

Business Messaging API

Integrate directly with our Business Messaging API and connect to your customers on their preferred channels. Our API combines multiple communication channels into a single platform. Get access to high volume two-way messaging and global reach capabilities.

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mobile service cloud

Mobile Service Cloud

One solution with everything you need to provide a seamless customer experience, anytime, anywhere. Interact with your customers through their preferred channel via one Omnichannel Inbox, or automate your conversations with a chatbot. For a five-star service.

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Twitter for Business - Conversational Bundle Pricing *

Pick the Bundle that fits your needs

* One-time onboarding fee applies
Monthly Active Users (unique customers) Price (based on annual billing) **
Monthly Active Users (unique customers) Price (based on annual billing) **

Up to 500

R 1,499 / month

Up to 1000

R 2,299 / month

Up to 2500

R 3,799 / month

Up to 5000

R 5,299 / month

Up to 10000

R 7,499 / month

> 10000

Contact us for custom pricing

* One-time onboarding fee applies

Get Started with TwitterMobile Service Cloud

What is a Monthly Active User (MAU)?

A monthly active user is a unique contact point (phone number or social media channel ID) with whom conversations were held within a calendar month - regardless of the number of conversational messages exchanged between end users i.e. customer and a WhatsApp Business account.

Essential Messaging Channels for Your Business

essential-messaging-channels-guide

Messaging Channels Guide

Twitter is one of many messaging channels used by many businesses to grow traffic and sales. Communicate with your customers using their preferred mobile channels and improve customer experience.

Download Guide

Start Your Twitter Conversations Today

People worldwide use Twitter to keep an eye on trending events, news and to reach out to companies. It is a direct connection to your customers around the globe.

Connect through CM.com and be sure to reach them on their preferred channel and get your conversations started.

Contact Us to Get StartedContact Us

Latest Articles

5 Reasons Why Social Messaging Should Be Part of Your Social Media Strategy

Sep 06, 2021 • Messaging Channels
The word transformational has been used a lot in business today, to the extent that it’s lost most of its meaning. Transformational products, services, or actions inspire or create major, lasting changes.

WhatsApp Business: More Types of Proactive Messages Now Available

Jul 14, 2021 • Messaging Channels
Have you heard? WhatsApp allows more types of proactive messages to its services and that’s awesome news for your business! It means that you will be able to serve your customers more information they choose to receive.

Everything Businesses Need to Know About Integrating Instagram Messaging via API

Jun 03, 2021 • Messaging Channels
During the annual F8 conference, Facebook announced the roll-out of their Messenger API to support Instagram Messaging. In addition to Facebook Messenger, the Facebook Messenger API now also supports Instagram Messaging! The API allows businesses to manage all messages initiated by people at scale. Let’s dive into Instagram Messaging and learn how your business can use this social media platform to improve your customer experience and drive sales.

How to Win with OTT: 8 Real-World Customer Service Uses

Apr 30, 2021 • Messaging Channels
The on-demand economy has created rapid change in the marketplace. Consumer preferences are changing, favoring simplicity, speed, and efficiency. Is your business keeping up? Using OTT apps can help give your business a competitive edge.

Future-Proof Your Business with Conversational Commerce

Mar 30, 2021 • Messaging Channels
Conversational Commerce is the convergence between messaging apps and commerce. Messaging apps such as Facebook Messenger, WhatsApp Business, WeChat, Viber, and native apps like RCS (Android) and Apple Business Chat (iOS) will fulfil a significant commercial role in your customer communications.

Successful Starting Points for WhatsApp

Mar 30, 2021 • Messaging Channels
If you’re getting started with WhatsApp Business, that’s great news! You now have access to a pool of more than 2 billion users, but you need to figure out the best way to engage with your audience on WhatsApp. You need to create a starting point for your potential customers to start reaching out to you on WhatsApp – here’s how.

All You Need to Know About WhatsApp Business Opt-Ins

Mar 30, 2021 • Messaging Channels
If you want to reach out to your customers with outbound messaging via the WhatsApp Business solution, you'll need an active opt-in. In this blog, we'll share exactly how you can get valid opt-ins for WhatsApp Business and ways you can direct customers to your WhatsApp Business channel.

What is WhatsApp Business? Top benefits of the most popular messaging app

Mar 04, 2021 • Messaging Channels
Are you interested in learning about WhatsApp Business and what it can offer as a customer support tool? Introducing a new channel can be time-consuming and tricky – but not to worry. We’ve broken down everything you need to know about WhatsApp Business to prepare you for this new addition to your omnichannel toolkit.

17 ways business messaging enhances your customer satisfaction

Jan 28, 2021 • Messaging Channels
The ease of communication between businesses and consumers weighs heavily on customer service. Emerging technologies offer numerous possibilities to start conversations with your customers. Conversational channels such as WhatsApp and Facebook Messenger are increasingly being used by companies to engage with customers. But how can you use these channels? To get you up to speed, we share some proven examples. Get inspired and enhance your customer experience today.
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