The evolving messaging capabilities and changing customer behavior leads to a total new way of communicating with your customers. All in order to improve mobile customer experience to exceed their expectations.
Orchestrate and automate communication with your customer
In-channel is the best experience
Get personal, real people, real-time and behavioral
Go beyond 160 characters of SMS and find the magic of enriched mobile marketing campaigns. We have found you a creative solution to work around the limited space, so you can still get your message across.
Stand out from your competitors
Focus: go for only one single CTA
Offer a good reason not to subscribe
Marketing is all about conversation
WhatsApp has finally opened the doors for business usage. All you need is access to the WhatsApp Business API. And that’s, at the same time, the difficult part.
Request your key to get verified
Two-way: Be prepared for engagement with your customer
How to reach the other 55% WhatsApp doesn't cover
Being the proclaimed follow-up of SMS, RCS enables enterprises to engage in rich conversational messaging with their end-users.
Let’s dive into 4 of the biggest myths around RCS.
Myth 1: RCS will kill SMS.
Myth 2: RCS? Meh..Everybody already has WhatsApp / WeChat / FB
Myth 3: RCS has a complex, non-transparent pricing structure
Myth 4: Apple is ignoring RCS, so why bother?
Messaging between businesses and persons is all about mobile. The evolving messaging capabilities and changing customer behavior lead to a total new way of communicating with your customers.
Omni-channel: You simply need to support all channels
Conversational: Go beyond your customer’s expectations.
Machine learning: make solid decisions
In-channel commerce: match your customers' needs
SMS might come across as old, but it has found a renewed purpose. We even dare to say it will change the way we text forever.
SMS 2.0: Engaging with your customers like never before.
Go beyond one-way communication. Make it a conversation.
Don’t let your message get lost in a pile of emails
Reach more people than ever before
Enter the new SMS era: add rich content your marketing
You can no longer run your business without a Customer Data Platform; the central hub where all relevant data is stored and synthesized into 360° profiles of your customers. And you should use these profiles to have meaningful interaction with your customers.
Aim for a conversation instead of a marketing push
Orchestrate and automate communication
First party data: Get real-time behavioral insights
Many companies believe it is difficult to be GDPR compliant when sending out marketing messages to customers. Being GDPR-compliant is actually quite easy, using our 4 step guide.
rganize opt-in by adding only two small adjustments
Avoid irritation, you don’t want to be perceived as spam
The art of collecting phone numbers
No matter country specifics, we got your opt-out covered.
Already sell 80% of your tickets in pre-sale should be the wish of every event organizer, no matter if it’s a corporate event or festival.
Some of the best practices we’ve seen to boost your pre-sale:
Start using a Customer Data Platform (CDP)
Real-time insights into your target audience
Perfect timing and preferred channel are key.
Aim for loyalty.
What can you do to prevent people from abandoning these unsold items? There are many tips and tricks and this offers an extra sales opportunity!
Start optimizing your check-out process today:
5 reasons why your customers abandon their cart
Communicate clearly and be transparent about all costs
The shorter and easier the sales process the better
An appealing personalized message to get them to convert.
Two way communication allows you to learn from customer feedback and tailor your offerings according to your consumer’s needs. And you don’t have to build all this magic by yourselves.
Do you know?
Native communication channels are easily replaceable
Sometimes, you don’t even need any development resources
From custom and technical to mainstream and ready-to-use
Advanced communication features
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