Analyzing ticket sales data

Updated 1 year ago

You can use the CM Tickets dashboard to monitor the data of your ticket sales. Filter the orders on different variables i.e. ticket type, city, age, purchase date and gender. This article is about the Analytics page and the way you can filter the data.

Sales overview
Select your event in the drop-down menu. Open the Analytics tab. Here you find an overview of the different ticket types you created in the dashboard, the amount of sold tickets, the amount of still available tickets, other statistics and the financial overview.

Date and calendar selection
With the date and calendar selector you can select which data to show in Analytics. Click on a predefined date or use the calendar daterange at the top of the page. The overview offers the following options:

  • Yesterday
  • Today
  • This week
  • This month
  • All
  • Custom

    Once you selected one of the options above, the data of the chosen days automatically appear.

Other stats and graphs
Your overview contains statistics on requested information. In most tables and graphs it is possible to directly see the orders within that criteria. For example you can select one specific day in the Tickets sold graph to see all orders that were made that day. You can also filter on gender, city and age by clicking on one of those variables in the table or graph.
When you have clicked on one of the variables you will be redirected to the Visitors page, where the data is filtered based on the selected variable. On this page you can also filter on the variables set by yourself to see more results. Click on the funnel icon to do this. A screen will pop-up where you can select the different variables you want to filter. When you selected the variables, click the Search button and the filtered list will appear.