New DDI numbers can be ordered directly though our online portal at CM.com. Please follow the following steps to do so:
Go the Voice Management app and click on the 'numbers' menu item.
In the Number Overview, click on the '+' button in the top right corner:
- In the number ordering pop-up, please fill out all required details and click 'Send'.
- Your number order will be processed and further details will be send to you via e-mail.
If you want to know more details about number configuration, please check the Help Center article related to this topic.
For an up-to-date coverage of our number offering, please check https://www.cm.com/products/talk/incoming-calls/