Help Products Payment Methods I try to scan a QR code with the iDEAL app but it does not work.

I try to scan a QR code with the iDEAL app but it does not work.

Koen Thomassen
Koen Thomassen
Updated 2 years ago

With the iDEAL app, only QR codes that have been issued by iDEAL can be scanned. These QR codes can be recognized by the iDEAL logo in the middle of the QR code. If an iDEAL QR code does not work, it may be damaged. In this case, try scanning another iDEAL QR code or contact the merchant you want to pay. Also check whether you have installed your bank's mobile banking app on your phone or tablet.

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