How to filter messages in Messaging log

CM
CM
Updated 8 months ago

Within Messaging log you can filter messages so you only see the messages that are relevant for your query.

This can be done in two ways:

  1. Via the Filter section
  2. Via Shortcuts

Filter section

When in Messaging log, press the big Filter button.

  • Campaign: Only show results of a specific campaign

  • From / Shortcode: Only show results from a specific Sender ID

  • To / Recipient: Only show messages sent to a specific recipeint

  • Channel: Only show SMS or Push

  • Display: Number of messages shown per page

  • Direction: Only show Outgoing/Message Terminated (MT) or Incoming/Message originated (MO)

  • Status: Only show messages with a specific status

  • Message: Only show messages that have certain specific text in its body.

Shortcuts You can also quickly filter on certain values by clicking on a recipient's phone number for example. This will only show the messages to that recipient. This works for the values:

  • Status
  • From
  • To
  • Channel
  • Conversion