Help Finance Is there an expiration date for my credit?

Is there an expiration date for my credit?
Updated 5 years ago

Prepaid credits at are valid for 1 year. After every top-up or recharge your credit expiration is reset to 1 year. This means that to keep your credits you should top-up at least once a year. Due to local legislation in certain regions other expiration periods may apply. Please check your Terms and Conditions.


  1. You place a first order on 01/01/2017. This credit will be valid until 31/12/2017.
  2. Three months later (on 01/04/2017), you decide to buy a new SMS pack although your credit is not over yet. This new credit and the remaining credit of the first order will be valid till 31/03/2018.

Is this region a better fit for you?