Within each platform we have taken measures which ensure that we can continue with all our services in case of unforeseen issues.
The platforms work independent of each other so hardware or network failures on one platform don’t affect the other platform.
You can connect to https://gw.cmtelecom.com/ and we automatically detect whether the platform is up and running correctly, when it is not we will make the switch to the other platform automatically. This is the most convenient solution as CM.com takes care of the automated balancing for you. In case of failures we automatically switch to the other platform so we can guarantee a stable performance.
For our SMPP connections we are currently working on a similar solution.