Use upsell in ticket shop

Updated 1 year ago

You have created an event in the Ticketing Dashboard. And you have added ticket types to the event. Now you can select one or multiple products (tickets) for upsell. This means you can determine which products are shown in the first and which in the second step of the purchase process. The latter is considered by us as the “upsell page”. If a product is shown separately in the second step, it gets more attention from the buyer and the product is therefore expected to be sold more. This article gives a step-by-step explanation on how to configure products for the second page.

Step-by-step guide

  1. Open the tab Event settings
  2. Click the Tickets tab
  3. Select the ticket you want to be visible in the second step of the purchasing process
  4. Press the text Show advanced options +
  5. Select the checkbox Upsell Ticket to add the ticket to the second step in your ticket shop instead of the first step
  6. Press Save

Check the settings
Check your settings by going to the actual ticketshop:

  1. Select the Event Settings tab
  2. Select the Shoplink tab
  3. Copy the URL
  4. Paste the URL in a new browser window
  5. Check or the settings where applied correctly