WhatsApp has rules and regulations that you as a WhatsApp Business user need to keep in mind when building products and services around the WhatsApp Business products. These are summarised in their:
- WhatsApp Business Solution Terms
- WhatsApp Business Terms and Policies
- WhatsApp Business Policy
- WhatsApp Commerce Policy
- WhatsApp Data Processing Terms
- WhatsApp Brand guidelines
Additionally you of course need to take into account your CM.com contractual obligations and terms of use.