Help Products Payment Methods Where can I find more information about the customer?

Where can I find more information about the customer?

Linda van Wijngaarden
Updated 1 month ago

Portal:

You can find the customer details via Orders -> Advanced Search. Fill in one (or more) of the fields and click Search. Scroll down to find the order(s). If you click on the order line, you'll be redirected to a screen with order details including information about the customer.

Back office:

Log in to the back office and select Reports -> Payment Cluster Details. Enter one of the 3 IDs and click Search. The payment details will be shown on your screen. You can find information about the customer by clicking on the payment method. A pop-up window with customer details will appear.

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