Help Products Channels Approving messaging on behalf of request

Approving messaging on behalf of request

Fleur Kamp
Fleur Kamp
Updated 10 months ago

After CM.com has requested a WhatsApp Business account for you, you need to give permission to CM.com to send messages in your name. You will receive a notification within Facebook Business Manager and by email.

To approve this request inside your FB Business Manager account, follow these steps:

  • Go to “Business Settings”
  • Click the option "Requests" and choose the section "Received".
  • Approve the request

The next step you should take is to verify your Facebook Business account, if you have not done so previously.

Original WhatsApp documentation

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