Browser notifications

CM
CM
Updated 3 weeks ago

Each of you can determine if you want to be notified by the systems that new conversations have been initiated. When new chats are appearing to your inbound overview, a customer needs your help. To grab your attention, you can set-up desktop notifications. You need to set this per browser via which you access Customer Contact.

You can find extensive explanations about the browser notifications for incoming conversation and messages for Customer Contact in the this manual.