Where do customers find your contact details?

Saskia Beukeveld
Saskia Beukeveld
Updated 3 weeks ago

How a conversation starts depends on where you have informed your customers on how to contact you.

They might search for your name on the Web and find a phone number, QR Code or link to a Chat App. Or via documents you have shared with them, a booking confirmation per email, a notification via SMS or WhatsApp, or a ticket which has been shared via Viber.

We have 2 inspiring blog posts with more examples for you. 

  1. Start the Conversation
  2. 6 Customer Care touch points