Help Products Channels Apple Business Chat in your Customer Contact Center. What is a Customer Contact Center?

Apple Business Chat in your Customer Contact Center. What is a Customer Contact Center?

Kristina Ristovska Vidakovic
Kristina Ristovska Vidakovic
Updated 3 months ago

CM.com is a CSP provider and implemented the server-to-server REST API solutions on their messaging platform which makes it possible to send and receive texts and photos through messaging channels such as Apple Business Chat, request payment through Apple Pay, and much more.

CM.com also provides the live agents console to interact with customers and route messages, if necessary, to the correct team in your contact center.

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