Adding email to your customer contact dashboard is free of charge. It is also something you need to set-up by yourself, with help of our instruction guide.
A Fair use policy applies. This fair use is determined as follow:
You can send as many emails as you have bought a conversation bundle for. Example did you buy a conversation bundle with 2500 MAU (monthly active users), than you can send 2500 emails. We hope you don’t need that many 😉.