Help Products Seated Ticketing Seated Ticketing Analytics

Seated Ticketing Analytics

CM.com
CM.com
Updated 2 weeks ago

To view the seated ticketing analytics please navigate to the seated ticketing dashboard. You can then choose to view analytics per event, or per subscription. When creating a new event or subscription, a standard analytics dashboard is automatically created.

You can find this under ‘Event’ -> Choose the desired event -> ‘Analytics’ or ‘Subscriptions’ -> Choose the desired subscription -> ‘Analytics’.

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With the filter icon on the top right of the page you edit the shown data. By default data is shown from the date of first sale until date of last sale. You can choose to automatically filter today, yesterday, past week, pas month, all or choose your own range.

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With the pencil icon ‘edit mode’ can be activated. This allows you to edit the graph, or create new graphs with different datasets. You can add new graphs/datasets by clicking ‘Add’ in the top menu. This is also where you can save your personal analytics dashboard.

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With the download icon (top right) you can download the graphs in PDF format. This icon appears by hovering over the graph with the mouse. 

It’s also possible to show/hide data by clicking the graph legend, below the graph. This allows you to choose which specific data is represented in the graph. Data can be shown based on total, ring, section, ticket type, subscription type, payment method, gender, age, country and city. 

Creating or editing a graph is divided into two sections. 

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First you select the view of the graph and secondly you select the data you wish to be shown (dataset). This allows you to view data from, for example, two different events in one graph to create a cross event view.

This allows you to personalize your own analytics page.

Good to know

The event analytics only shows dayticket sales. In the standard dashboard you do not see subscriptions. These can be seen in the subscription analytics, or by creating your own graph with these specific datasets.

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