The user management feature allows you to add / delete users and change their roles on your platform account.
Adding users in your account
- Go to User Management
- Select the sub account the user should use.
- Add the user using the button
Changing user roles in your account
Within the CM.com platform we have three different roles available. In general we can distinguish between the users in the following way:
| Role | Description |
|---|---|
| Owner | Is allowed to do everything on every account |
| Admin | Is allowed to do everything within specific accounts |
| User | Is limited in application use to do mostly editorial tasks |
Owners and Admins can change the roles in the User Management menu.
- Go to User Management
- Find the User you want to change the role for
- Click the role dropdown menu and select the applicable role.
What is the difference between the roles?
| Owner | Admin | User | |
|---|---|---|---|
| Account Management | |||
| Manage Organization details | ✔️ | ||
| Read Invoices | ✔️ | ||
| Prepaid Payments | ✔️ | ||
| Install / Uninstall Apps | ✔️ | ✔️ | ✔️ |
| User Management | |||
| Add / Delete Users | ✔️ | ✔️ | |
| Change User to Editor / Admin | ✔️ | ✔️ | |
| Change User to Owner | ✔️ | ||
| Send App | |||
| Send SMS | ✔️ | ✔️ | ✔️ |
| Use Templates | ✔️ | ✔️ | ✔️ |
| Manage Template | ✔️ | ✔️ | ✔️ |
| Address book | |||
| Create / Edit / Delete Lists | ✔️ | ✔️ | ✔️ |
| Email Campaigns | |||
| Prepare Campaign | ✔️ | ✔️ | ✔️ |
| Send Campaign | ✔️ | ✔️ | |
| SMS Campaigns | |||
| Prepare Campaign | ✔️ | ✔️ | ✔️ |
| Send Campaign | ✔️ | ✔️ | ✔️ |
