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Conversational AI Melalui Chatbot.

Memberikan pengalaman pelanggan yang luar biasa dan layanan mandiri dengan Conversational AI Cloud kami.

Bicaralah dengan Ahlinya

Satu Solusi, Berjuta Fitur AI

Kami menciptakan percakapan AI yang dapat diakses. Atur percakapan cerdas antarmuka pengguna denga mudah. Chatbot, voicebot, pengetahuan dasar, virtual agen, atau situs web percakapan penuh, mudah dengan Conversational AI Cloud.

Layanan jangka Panjang kami

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Atur Bot Percakapan Anda dengan Mudah

Buat bot percakapan yang cerdas dan dipersonalisasi tanpa satu baris kode pun. Rancang percakapan yang dipersonalisasi berdasarkan Tanya Jawab dan dialog untuk menawarkan pengalaman terbaik.

  1. CMS yang mudah digunakan dan intuitif

  2. Tidak memerlukan coding

  3. Implementasi hanya dalam 8 minggu

Berdayakan pelanggan dengan percakapan

Harapan pelanggan meningkat dengan cepat. Biarkan pelanggan memutuskan bagaimana, kapan, dan di mana mereka akan menghubungi Anda. Dengan bot AI Anda, Anda dapat menawarkan interaksi yang dipersonalisasi secara instan.

  1. Ketersediaan 24 jam setiap hari

  2. Interaksi yang dipersonalisasi melalui obrolan atau suara

  3. Di setiap saluran, platform & perangkat

dialog builder conversational AI cloud

Tingkatkan secara terus menerus dengan teknologi AI

Percakapan yang cerdas dan otomatis akan membantu meningkatkan interaksi dengan pelanggan. Teknologi AI kami akan belajar dari masukan pengguna akhir dan perusahaan lain serta akan menganalisis kinerja percakapan. Tingkatkan percakapan Anda berdasarkan rekomendasi.

  1. Belajar dari pelanggan Anda: pahami konteks dan tujuan

  2. Teknik NLP tingkat lanjut, aturan bisnis & data kontekstual

  3. Analisa performa chatbot & voicebot untuk meningkatkan percakapan

integrations conversational AI cloud

Dapatkan manfaat lebih dengan integrasi

Integrasikan dengan sistem cerdas lainnya di frontend dan backend Anda untuk menciptakan perjalanan pelanggan yang sepenuhnya otomatis. Dapatkan lebih banyak peluang dan data untuk mencapai hasil yang lebih baik.

  1. Hubungkan database Anda dengan e-commerce dan software lainnya

  2. Intergrasikan CM.com dengan solusi marketing lainnya 

  3. Dan lainnya

Mengapa memilih Conversational AI Cloud

Mudah digunakan

Kami menyederhanakan teknologi: CMS mudah digunakan semua orang.

Berpengalaman

Chatbot telah membantu kilen di seluruh dunia sejak tahun 2004.

Teliti

Proses pengembangan yang berkelanjutan untuk memberikan jawaban akurat.

Jelas

Berinovasi Bersama. Silahkan tanya pada Klien kami.

Efektif

Ubah percakapan menjadi konversi. Kami tidak berhenti dengan percakapan saja. 

Percakapan AI yang Anda inginkan

Buat Percakapan Anda Sendiri

Dengan Conversational AI Cloud, Anda memiliki semua yang dibutuhkan dalam membuat Percakapan AI yang Anda inginkan. Tim ahli kami bersedia membantu Anda. Buat percakapan cerdas Anda sendiri dan terus optimalkan berdasarkan saran AI.

Standar Keselamatan & Keamanan yang Tinggi

Mencari mitra yang aman dan tepercaya? Kami dapat membantu Anda. Semua data adalah milik Anda dan tetap milik Anda. Sesuai dengan standar keamanan tertinggi, bersertifikat ISO 27001 dan NEN 7510. Kelola akses dengan opsi otorisasi dan autentikasi yang berbeda. Keamanan data Anda adalah yang utama bagi kami.

  1. Terukur

    Otomatiskan percakapan di seluruh saluran. Kelola banyak percakapan dan buat layanan pelanggan terukur.

  2. Hemat biaya

    Mudah digunakan, tidak perlu pengembangan. Editor konten dapat membuat bot mereka sendiri di CMS. Total biaya kepemilikan yang rendah.

  3. Mampu bertahan hingga masa depan

    Merangkul teknologi baru. Terapkan Antarmuka Pengguna Percakapan, di mana pun Anda suka. Di obrolan web, WhatsApp, Suara, IVR, dan lain-lain.

Mengemas Conversational AI Cloud

Advanced

-

  • Layanan pelanggan otomatis dalam menjawab pertanyaan umum

  • Fitur otomatis

  • Fitur analisa dan optimisasi

Pro

Paket Advanced

  • Interaksi personal, dapatkan pengetahuan dasar dan digitalisasi penjuala

  • Fitur otomatis

  • Fitur analisa dan optimisasi

  • Proaktif

  • Personalisasi

  • Integrasi dan pengaturan sesuai kebutuhan

Enterprise

Paket Advanced & Pro

  • Pengaturan menyeluruh dengan fitur keamanan yang paling tinggi

  • Fitur otomatis

  • Fitur analisa & optimisasi

  • Proaktif

  • Personalisasi

  • Integrasi dan pengaturan sesuai kebutuhan

  • Keamanan data tingkat tinggi

  • Layanan prioritas

Mulailah dengan Conversational AI cloud

Cari tahu cara kerja Conversational AI Cloud dan cara klien kami memperoleh hasil. Berbincanglah dengan salah satu tim ahli kami untuk mengetahui arti Percakapan AI bagi perusahaan Anda. Atau cobalah sendiri.

Bicaralah dengan Ahlinya

Latest Articles

How to make flexibility the key to every successful marketing strategy

Sep 15, 2021 • Chatbots
It’s widely accepted that change is the only constant in the modern business environment (Forbes, 2017). If businesses don't build marketing strategies with built-in flexibility, they won’t be able to adapt to and respond to this change. You can have the best marketing strategy in the world, but if it doesn’t allow you to take advantage of an opportunity in almost real time, or change your messaging based on fluctuating market conditions, it won’t be successful for long. Changes in consumer behavior or new competitive offerings can make any good marketing strategy obsolete, but the ability to adapt allows businesses to respond to problems and seize new opportunities the moment they arise. Here is how modern communications platforms help businesses identify opportunities and respond with flexibility to give them a competitive advantage.

7 Tips to Improve Your eCommerce Customer Experience

Aug 18, 2021 • Chatbots
Today’s consumers want a convenient shopping experience with the ability to quickly and easily resolve issues — the faster, the better. In this blog, we share 7 ways to improve your customer service experience and retain more buyers.

Get Started with Interactive WhatsApp Messages

Aug 13, 2021 • Chatbots
Since WhatsApp Business launched a few years ago, it has quickly become one of the most popular choices for business communication. Because of this, WhatsApp has expanded its business tools and added interactive WhatsApp messages.

WhatsApp Chatbot: Best Practices

Aug 12, 2021 • Chatbots
Pretty sure that you’ve heard of chatbots before. The employee that never sleeps can be a very valuable tool for your customer service, with personalized user journeys and automation to really get the job done online. But did you know that chatbots can also be employed on WhatsApp?

How to Choose the Right Customer Service Software

Aug 10, 2021 • Chatbots
Your customer service approach can be a serious competitive advantage. Gartner claims that 80% of companies mainly compete on their customer experience. While Microsoft reports that 96% of consumers say that customer service is a huge factor in how loyal they are to a brand. How can you boost your customer satisfaction and retention rates with superior customer service? With the help of the right customer service software. Encompassing a huge variety of tech — customer service software refers to any tool used to monitor, organize, and address customer service inquiries. In this blog, we walk you through the benefits of customer service software and the factors to consider when choosing a tool for your team.

5 Tips to Build the Best Chatbot

Jul 09, 2021 • Chatbots
A growing number of companies are discovering the benefits of chatbots. Unfortunately, there are also a number of pitfalls, which may prevent your chatbot from providing the most optimal experience. With the tips in this article, you'll create a successful chatbot.

Beyond the Hype: Use Voicebots for Your Service

Jul 02, 2021 • Chatbots
Are voicebots the future of customer service? Many believe so. At the very least, you should consider it. We believe in an omnichannel future of customer service. Make sure you are reachable; on the channel your customer prefers. In this article, we'll show you why a voicebot can also improve your customer service.

Why 2021 Is the Year to Start With a Chatbot

Mar 10, 2021 • Chatbots
While chatbots have begun to gain traction in the past few years, they have in fact been around for some time. In 1966, Eliza - the first chatbot - made its debut, but it was only able to answer a few simple questions. Since, thanks to the advancement in technologies such as Artificial Intelligence (AI) and Natural Language Processing (NLP), chatbots are becoming smarter by the day. What's next?

17 Ways Business Messaging Enhances Your Customer Satisfaction

Jan 13, 2021 • Chatbots
The ease of communication between businesses and consumers weighs heavily on customer service. Emerging technologies offer numerous possibilities to start conversations with your customers. Conversational channels such as WhatsApp and Facebook Messenger are increasingly being used by companies to engage with customers. But how can you use these channels? To get you up to speed, we share some proven examples. Get inspired and enhance your customer experience today.
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