On this page you find our webinars agenda with upcoming webinars and do you have the possibility to watch them back.
In this webinar Jan Saan, CTO at CM.com, will share his clear vision on the current take on customer interaction within companies, where continuous interaction via the right channel at the right time plays a central role
How do you start the conversation?
How do you exceed expectations?
How to improve your customer journey?
In this webinar Cas Schalkx and Jeroen Brouwers will have a discussing about the question 'Will AI replace Humans in the Contact Center?' What is the role of the human chat agent and how does it work with bots personalization.
What is AI? And what's the magic?
Role of the human chat agent.
Where to start?
In this webinar, Colinda Leemans and Jordi Wiegerink, gives you an introduction of our Mobile Marketing Cloud. They zoom in on the packages and pricing build-up, data integrations and features and gives you a Demo of the Customer Data Platform. All with a couple of interesting use cases.
When it comes to customer contact, messaging channels like WhatsApp raise the bar of your customers' expectations. Creating a presence, with a WhatsApp Business account, will offer you the opportunity to connect with your customers all over the world.
In this webinar, Fleur Kamp and Saskia Beukeveld will take you through the most important features of the WhatsApp Business Solution. Using a number of example use cases to inspire you to create your own.
In this webinar our colleagues Twan and Laura share the possibilities of whatsapp in the e-commerce branche. What are the advantages and how do you start.
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