Knowledge Center next icon Link an Entity to a Conversation Variable

Link an Entity to a Conversation Variable

Slot filling allows you to link an entity (whether it's an expression entity or a standard entity) to a conversation variable. When an entity is matched in the end user’s input stores it in the linked conversation variable. This allows you to:

  • Capture any value matched in a standard or Regular Expression entity, e.g., an e-mail address, postal code, or product category/name

  • Store the captured value in the conversation variable for later use


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Slot Filling

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