Bid & Proposal Manager

The Challenge

To support the rapid growth and international expansion of our organization, we are looking for a hands-on Bid & Proposal Manager with excellent communication and organizational skills. As a Bid & Proposal Manager, you are responsible for winning tenders, by determining the optimal tender strategy in which quality, design and price are optimally coordinated.

In this role you will be part of the Bid & Proposal Desk team, part of Central Sales, located in Breda (HQ). You will be working alongside your colleagues from this team, Sales, Legal and Finance.

Are you the professional that we are looking for and up for a new challenge? Then we are looking for you!

What you’ll do

As Bid & Proposal Manager you will be responsible for the entire tender process to ensure that CM.com produces the highest quality tenders with maximum efficiency. You will oversee the whole life cycle, from identifying and converting significant business opportunities, to supervising and delivering tender responses and continually reviewing the bid management process.

• Work closely together with Sales, Legal and Finance to manage all tender responses and ensure all tender packs are complete;
• Understand the tender requirements and ensure the response is the correct approach to the tender request;
• Manage third parties involved in the tender response and ensure their high quality and timely responses;
• Own, compile and ensure the production high quality and creative tender responses;
• Ensure the timely progression of the bid response;
• Own the quality of the data in the tender, ensuring all specifications and data elements are accurate;
• Create and manage the tender program, ensuring milestones and deadlines within the tender process are met;
• Create and then contribute to and extend the tender knowledge base;
• Lead lessons learned sessions from tenders to continually improve the tender process;
• KPI analysis on tender process;
• Spotting and qualify new sales opportunities;
• Support the sales team and various inside sales activities as required.

We are looking for

• Bachelor’s degree in commerce, business administration or similar field of study preferred;
• Minimum 3-5 years’ of work experience in tender / bid management and a similar position; ideally with a tech or SaaS based company;
• Hands-on approach; you like to be responsible for the specific bids and delivering bid responses;
• Excellent communication skills, in English and Dutch; both written and spoken;
• Experience with project management; you are a excellent project manager;
• Commercial drive;
• Good organisational skills and time management skills;
• Extremely accurate, excellent analytical skills, critical and attention to detail;
• Ability to efficiently plan, prioritise and co-ordinate activities;
• Experience within the technology markets SaaS / CPaaS is a distinct advantage;
• Located in travel distance of our HQ or other offices in the Netherlands is preferable.

Next to this

• Ambitious and positive mindset;
• You are energetic, proactive and highly motivated to realize results;
• Comfortable working in a rapidly changing and dynamic environment.

What we offer you

• A challenging job within an innovative and international fast-growing company;
• Competitive salary;
• The opportunity to shape your job with your own skills;
• The freedom to show your entrepreneurship and gain the confidence to work independently;
• Working together with motivated colleagues;
• Onboarding and buddy program to help you to get up to speed;
• Plenty of opportunity for personal and professional growth through courses and training, by among others the CM Academy;
• Regular (social) events, sport lessons (when it's is possible again) and a healthy lunch.

CM.com

CM.com is a global leader in cloud software for conversational commerce. We enable businesses to deliver a superior customer experience. Our communications and payments platform empowers marketing, sales and customer support departments to automate engagement with customers across multiple mobile channels.

Consumers expect real-time contact and personal interaction from businesses. We make sure businesses can respond to these customer needs by automating and personalizing their customer interactions on mobile through the favorite channel of their customers, such as WhatsApp, Apple Business Chat, SMS and Voice. These communications channels blended with our seamless payment capabilities drive sales, gain customers and increase customer happiness.

CM.com was founded in 1999 in Breda, the Netherlands. As of February 2020 we are listed on the Amsterdam stock exchange. Our global team consists of around 500 employees in offices around the world. The CM.com headquarter is located in Breda.

Apply now and ‘Start the Conversation’

Are you the candidate we are looking for? Please apply via our company website with your résumé and tell us what excites you about this opportunity. An assessment will be part of our recruitment process. 

We look forward to hearing from you.

Kind regards,

Sanne Koenraads

Corporate Recruiter CM.com