Business Development Representative Enterprise (native German speaker)

The Challenge

Today, people all over the world are connected. All day, every day. At CM.com we firmly believe that technology exists to enhance people’s lives. We enable our customers to be part of those lives. Constantly searching for ways to better connect people with each other is what drives us. 

To further increase the growth of our Enterprise Sales team we are looking for an enthusiastic Business Development Representative Enterprise native German with a new business drive. In this role you will be part of the Enterprise Sales team, that is located in Utrecht.

As Business Development Representative Enterprise native German you will focus on our Conversational AI platform: DigitalCX. You will be the first point of contact for German prospects and it’s your responsibility to gather intelligence and profile relevant prospects and turn them into opportunities. You search for, find, target, generate and qualify leads (including ‘cold’ leads), based on inbound and outbound marketing campaigns. You excel in spotting the perfect organizations and contacts.

What you’ll do

In addition to developing your consultancy and social selling skills, you will responsible for:

• developing C-level business opportunities by finding smart leads and team up with relevant colleagues for follow-up;
• follow-up of inbound leads through a variety of tools like, phone, email and social channels;
• arranging appointments / meetings for your colleague Sales Managers;
• prepare pipeline and forecasts reports;
• identifying key decision makers and find out the budget when you are talking to potential customers;
• online consultancy calls with multiple decision makers of prospects and partners;
• organize demo appointments with prospects;
• ensure that our CRM is always up to date.

You have the freedom to show your entrepreneurship and create sales ready leads and gain the confidence to work independently. The success in your role is reflected in the number of sales ready leads and opportunities you are able to create.

The sales train is based on specialized roles cooperating in the sales funnel of educating the market, creating leads and turning prospect into successful customers of the DigitalCX conversation platform. You will join an international team and work alongside Sales Managers that focus on deal closing.

What we're looking for

• Bachelor’s degree in commerce, business administration or similar field of study preferred;
• Minimum 3-5 years of experience in (direct) enterprise sales, including cold interactions;
• Commercial drive;
• Your communication skills are above market standards;
• Great social and convincing skills;
• Excellent written and verbal skills in German (native) and English; Dutch is preferable;
• Experience within the technology markets SaaS / CPaaS is a distinct advantage;
• Experience with conversation / customer contact platforms is a pre;
• Located in travel distance of our Utrecht office. 

Next to this

• Ambitious and positive mindset;
• You are energetic, proactive and highly motivated to realize results;
• You know that Enterprise sales requires long-term efforts and specific investments;
• Willingness to learn and experiment;
• Customer Centric is part of your DNA.

What we offer you

• A challenging job within an innovative and international fast-growing company;
• Competitive salary and bonus structure;
• The opportunity to shape your job with your own skills;
• Working together with motivated and entrepreneurial colleagues;
• Onboarding and buddy program to help you to get up to speed;
• Plenty of opportunity for personal and professional growth through courses and training, by among others the CM Academy;
• Regular (social) events such as Q-meetings, ski-and summer trips, parties, Friday afternoon drinks, sport lessons and a healthy lunch.

CM.com

CM.com is a global leader in cloud software for conversational commerce. We enable businesses to deliver a superior customer experience. Our communications and payments platform empowers marketing, sales and customer support departments to automate engagement with customers across multiple mobile channels.

Consumers expect real-time contact and personal interaction from businesses. We make sure businesses can respond to these customer needs by automating and personalizing their customer interactions on mobile through the favorite channel of their customers, such as WhatsApp, Apple Business Chat, SMS and Voice. These communications channels blended with our seamless payment capabilities drive sales, gain customers and increase customer happiness.

As of July 2020 CM.com strengthens its customer offering through the acquisition of CX Company. CX Company developed a conversation platform DigitalCX that functions as an enterprise content management system behind chatbots, artificial intelligence and self-service solutions on websites, in apps, via voice and social media. As a result, we have been changing the way customers and companies interact. This led to higher NPS scores and increased conversion rates at more 60 major brands across 4 countries.

CM.com was founded in 1999 in Breda, the Netherlands. As of February 2020 we are listed on the Amsterdam stock exchange. Our global team consists of around 500 employees in offices around the world. The CM.com headquarter is located in Breda. 

Apply now and ‘Start the Conversation’

Are you the candidate we are looking for? Please apply via our company website with your résumé and tell us what excites you about this opportunity. An assessment will be part of our recruitment process. 

We look forward to hearing from you.

Kind regards,

Sanne Koenraads

Corporate Recruiter CM.com