Commerce at

Sales Development Representative Conversational Commerce

Commerce in Breda (NL)

Inbound Lead Development and Qualification & Outbound Lead Generation


The Challenge

To handle the growing market demand for conversational commerce channels like WhatsApp Business, Apple Business Chat and Google Rich Business Messaging, we are looking for Sales Development Representatives to strengthen our Conversational Commerce Sales team.


Conversational commerce is the intersection of using social messaging apps and shopping via mobile devices. CM.com is official Business Solution Provider for the global social messaging market leaders and operates between tech-giants and enterprise organizations providing communication platform solutions. We help organizations successfully use next generation communication channels for interaction with their customers.


We need sales people that are comfortable with the ambiguity of demanding organizations in fast changing eco-systems. And who like to operate on the frontiers of digital transformation and mobile technologies.


Would you like to work with partners like Facebook / WhatsApp, Apple and Google? We have a great job for you!


In this role you will be part of our Conversational Commerce sales team and you’ll take ownership over the incoming leads and create new ones through a variety of tools.


What you’ll do

In this role you are the first link of the sales train, which is a very important one. You educate, qualify, and develop target accounts and inbound leads to create sales-ready leads and opportunities. You have the freedom to show your entrepreneurship and create sales opportunities.


The sales train is based on specialized roles cooperating in the sales funnel of educating the market, creating leads and turning prospect into successful customers.


You will work alongside Account Executives that focus on deal closing and Customer Success Managers that focus on seamless customer onboarding to the CM.com platform.

In addition to these activities, you are mainly concerned with:

  • Interacting with prospects through a variety of tools like, phone, email and social channels;
  • Research accounts, identify new key players, generate interest and develop accounts to stimulate opportunity;
  • Successfully handle and overcome prospect objections;
  • Become a trusted resource and develop productive relationships with prospects;
  • Organize demo appointments with prospects;
  • Use our CRM (Dynamics) as your friend and keep it up to date.


The success in your role is reflected in the number of sales ready leads and opportunities you are able to create and the conversion of smaller prospects.


What we’re looking for

Regarding skills, experience and personality, we are looking for:

  • Bachelor’s degree;
  • 1-3 years’ sales experience;
  • Passionate about sales and a commercial mindset;
  • Excellent communication and social skills;
  • Experience within the technology markets SaaS, CPaaS or UCaas is a distinct advantage;
  • Good analytical skills and you’re able to value leads and identify opportunities;
  • Fluent Dutch and English in written and spoken; any other language is a plus;
  • Willingness to learn and experiment;
  • Highly motivated to realize results;
  • Self-propelling team player;
  • Available for 40 hours a week.


What we offer

  • A challenging job within an innovative and international fast-growing tech company;
  • A competitive salary and bonus structure;
  • The freedom to fulfil and shape your job with your own skills;
  • Working together with motivated and entrepreneurial colleagues;
  • Plenty of opportunity for personal and professional growth through courses and training    (CM Academy);
  • CM Sales Academy: a training program which will give you the opportunity to learn about the industry and sales and to further develop yourself in the sales profession;
  • Regular (social) events such as Q-meetings, meet-ups, ski-and summer trips, parties and Friday afternoon drinks;
  • A healthy environment by providing weekly sport lessons and facilitating a varied lunch buffet and Take-away Food boxes on daily basis.


Apply now and ‘Start the conversation’

Do you believe you will fit in, and feel comfortable with our business culture?

Please apply for the job through the Apply button and include your resume and motivation letter.

If your application is successful and your profile sufficiently matches this position, we will invite you for a first job interview. A capacity assessment and follow-up interview will be part of the further application procedure.


We look forward to receiving your application! 

Apply now!

Any questions? Ask Sanne!

Sanne Koenraads
Sanne Koenraads (Corporate Recruiter)
+31 (0) 76 572 7000
Full-time Breda (NL)

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