Customer Support in Utrecht (NL)
For our Customer Support team in Utrecht (NL), we are looking for a professional who knows exactly what to do to reach our goals. Do you have what it takes to join our company as a Customer Support Representative?
A day in the life
Today, together with your colleagues, you start answering the daily tickets of customers. Later in the morning an appointment with a client is planned to go through the integration process and kick off the project. In the afternoon you participate in a session with our sales team about the ins and outs of our customers and possible points for attention.
As part of our support you ensure a quick and complete answer to the most diverse questions from our customers. You get your job satisfaction from the pleasant cooperation with your colleagues and making our customers happy. You also think about improvements to our platform and you go through the process with enthusiasm with the customer to implement improvements. Keeping the documentation up-to-date is important for you as one of the components to keep the quality of our services as high as possible. In addition to the daily routine, you have a healthy interest in developments within our industry and you can think in terms of total solutions, so that our customers can use the platform optimally.
What we offer
CM's application procedure
Do you recognise yourself in this description? And do you believe you will fit in and feel comfortable with our business culture? Please apply by following these steps:
As CM's recruiter, I would like to learn more about what you are good at and what makes you a happy employee. Together with you I will explore your possibilities within our company.
For more company information, please visit our website: www.cm.com or contact me for more information and a confidential chat via +31(0)76 5727000.
I look forward to receiving your application!
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