If you want to manage your own call flows, you would either have to dig deep into complex call protocols or buy expensive systems. This belongs to the past because of CM's Voice API.
CM's Voice API enables any developer to create and maintain call flows. It provides the required control and flexibility to easily build IVR applications, without the complexity of integrating voice functionalities yourself.
Explore the features and find out new ways to implement Voice to grow your company's success.
The Voice API provides easy-to-use building blocks to create your own IVR applications in a flexible way, while still remaining full control.
Easily integrate CM's Voice API with the other features of the CM platform, such as Business Messaging, Authentication and Payments.
Significant cost savings. No hardware investments and up to 35% reduction on outbound calling costs when combined with CM SIP Trunk.
Inbound en outbound calling via 1 single API.
You decide what happens to your outbound call when a voicemail is detected.
Send/receive Dual Tone Multiple Frequency input
Play pre-recorded prompts
Play Text-to-speech in 20+ languages
Record speech input with our API
The server will call your http(s) server using a POST command and will send JSON data containing information on a new incoming call, a newly setup outgoing call or a status update on a call (for example. done playing audio file). The Voice API will call your server to inform it on updates and ask for the next step(s) to perform.To the docs
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