Integrate full voice functionality using the intuitive Voice API

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HOW DO YOU BENEFIT FROM THE VOICE API?



If you want to manage your own call flows, you would either have to dig deep into complex call protocols or buy expensive systems. Because of CM's Voice API, this now belongs to the past.

CM's Voice API enables any developer to create and maintain call flows. It provides the required control and flexibility to easily build IVR applications, without the complexity of integrating voice functionalities yourself. Explore the features and find out new ways to implement Voice to grow your company's success.

Features

  • IVR made easy
    The Voice API provides easy-to-use building blocks to create your own IVR applications in a flexible way, while still remaining full control.
  • Integrate
    Easy to integrate with the other features of the CM platform, such as SMS, Push, Authentication and Payments.
  • Cost effective
    Significant cost savings. No hardware investments and up to 35% reduction on outbound calls costs when combined with CM SIP Trunk.

How can you use CM's Voice API Key Features?

Available
Receive inbound calls
Coming soon
Setup outbound calls
Available
Send/Receive Dual Tone Multiple Frequency (DTMF)
Available
Play pre-recorded prompts
Available
Play text-to-speech
Available
Record speech

HOW DOES IT WORK?

The server will call your http(s) server using a POST command and will send JSON data containing information on a new incoming call, a newly setup outgoing call (coming soon) or a status update on a call (for example. done playing audio file). The Voice API will call your server to inform it on updates and ask for the next step(s) to perform.

GO TO API DOCUMENTATION

What does it cost?

The Voice API is available in the Essentials (€​ 85 p/month), Business (€​ 225 p/month) and Enterprise (€​ 425 p/month) package.

Essentials Business and Enterprise
OutboundOutbound pricelist
Inbound0800 numbers on request*
090x numbers on request*
DDI pricing
Inbound channels: €15/channel/month
* NL & BE only

HOW TO GET STARTED?

  1. Get your Voice API activated

  2. Receive your username and password to implement the Voice API right away

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