The address book is a simple and intuitive contact management tool to manage your database for sending targeted messaging campaigns to your customers.
Allowing you to import up to a million contacts via Excel or CSV, the address book makes database management easy as can be. Once your database is uploaded, you can create and send a campaign in just 5 minutes.
Make segmentations based on campaign clicks to retarget non-converted contacts. Update your database and delete the numbers that have opted-out for continuous optimisation.
Upload and target 100.000 contacts per minute from our ISO 27001 certified reliable platform with 99% uptime with 24/7 support.
Add tags to your address book to send personalised campaigns from your detailed CRM.
Retarget customers that have not yet converted by creating segments based on interaction.
Upload your CSV or Excel file with up to 1 million contacts or 30 MB. Each field is mapped by our system so you can use dynamic fields (merge tags) in all our SMS tools.
Once a campaign has been sent, you can do a segmentation based on those who have received or have not received your message, clicked not clicked on your call to action.
Create customer segments based on your campaign results - generate sub-groups for customers who clicked and those who didn't.
Conveniently and easily manage multiple SMS and email customer databases from one central Address Book.
Think beyond first and last name, include last item purchased, birthday information and so much more.
Remain compliant with regulations and give your customers the ability to seamlessly opt-out of promotional SMS or Email.
Opt-Out Management gives end-users the possibility to unsubscribe (opt-out) from promotional SMS or mailing lists. Opt-out Management does not affect the transactional SMS i.e. notifications or time-sensitive information via SMS.
Next to GDPR compliance, there are more ways you can benefit from having Opt-out Management integrated into your SMS campaigns.
Seamless and automated management of unsubscribers.
International opt-out option via a short and unique URL
Solution available as API or a Web App on the CM.com platform
Possibility to override standard Opt-out with your own message.
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