Enhance customer engagement
in Retail

Get started

Why do retailers choose CM?

Retailers are constantly looking for new ways to stimulate sales; improve brand awareness and optimise customer engagement. But at the same time, retailers are competing for the attention and trust of the consumer. How can you make the customer choose your products?

New mobile technologies are changing the buying behaviour of consumers. In this mobile first era, it is essential for retailers to be present online. CM helps retailers use the opportunities and possibilities of mobile for a higher customer satisfaction, more customer engagement and interaction. We are happy to show you what possibilities you have.

  1. Increase sales
    Inform your customer on discounts, personal offers or a delivery status. This will improve customer satisfaction as well as your sales figures.
  2. Broaden your reach
    Customers want companies to be easy to reach and involved. Reach customers worldwide and make interaction easy, wherever the customer is.
  3. Improve customer satisfaction
    Don't just focus on new customers, but on customer retention as well. Use mobile loyalty programs to improve customer engagement and retention.


Increase sales

Convince your customer with a discount code, inform him about upcoming events or send him a message when his order can be picked up.

More about SMS and Push


SMS, App, WhatsApp, Facebook Messenger, WeChat and more. How can you be there for customers on all platforms and still offer the best customer care possible?

More about GIN

Enrich the customer experience

Send messages to your customers via SMS or Push in just seconds. Send promotions, inform customers or wish your loyal customer a happy birthday.

More about SMS and Push

Customer experience

Increase interaction with your customer with rich content. Use this to increase brand engagement and the reach of your marketing campaigns.

More about Paratel

Our latest news for retail

How PayPal payments benefits can double your web shop margin

Because of its popularity, web shops are advised to offer PayPal payments in their web shop to increase conversion.

Read more

Webshop: connect payment methods to your customer’s needs

Make sure you offer payment methods that your customers want to use for the highest conversion and customer satisfaction.

Read more

Mobile payments in 2018: what can we expect?

Mobile payments are becoming more and more important. In this article, we’ll take you through some of the latest developments in mobile payments.

Read more

Identity innovation for the future: will privacy beat service in 2018?

How to collect the information you need whilst providing the service and privacy consumers expect in 2018?

Read more

Contact Sales

Do you have an account? instead and have you details prefilled.

    Full support

    One partner for complete solution

    One bill for all services

    Worldwide reach and 24/7 support