"Previously, lots of time was spend on preparing the collection files and selecting cancellations. We had to redirect downloads from the ticketing system to direct debit files, read out details of reversals at the bank, and call people who had failed the transaction. The portal that AutoCollect offers is very useful. I can not express it in money yet, but this saves us a lot of work and spendings. One look at the dashboard quickly shows us which collections have or have not succeeded."