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Twitter for Business

Start Your Twitter Conversations Today

Use Twitter as a stage for your products and services. Spread your message, promote your business and grow your audience.

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Discover What Twitter Can Do for Your Business

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A Network of Targeted Users

Twitter handles over 500 million tweets per day. Get in touch with your audience and start a conversation.

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Deliver Real-Time Customer Service

Twitter is a channel supporting two way communication with your customers. Good customer service is for the world to see.

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Personalized Communication

Twitter for Business can be utilized to send personalized and thoughtful responses to support & gain feedback from customers.

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Expand Campaign Reach & Brand Reputation

Twitter is all about what's happening in the world right now and provides the opportunity to be in direct contact with other Twitter users through public and private messages.

This makes Twitter a great place to handle customer feedback publicly and show the quality of your service.

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    Improve customer service and communication 

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    Stay on top of your game by monitoring your competitors

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    Promote your brand and ensure long-term success

Contact Us

Use CM.com as Your Twitter for Business Provider

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Access All Channels

Get access to all messaging channels available through the CM.com platform

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One Dashboard

Connect them all in one interface and deliver superior experiences

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One API

Use our Business Messaging API to integrate Twitter into your own software

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Built-in Features

Benefit from built-in features like quick replies, chatbots, and send rich media

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Channel Fallback

We can guarantee the delivery of your message with a fallback to SMS

Get Access to Twitter for Business via Our API or Software

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Business Messaging API

Integrate directly with our Business Messaging API and connect to your customers on their preferred channels. Our API combines multiple communication channels into a single platform. Get access to high volume two-way messaging and global reach capabilities.

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Mobile Service Cloud

One solution with everything you need to provide a seamless customer experience, anytime, anywhere. Interact with your customers through their preferred channel via one Omnichannel Inbox, or automate your conversations with a chatbot. For a five-star service.

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Pick the Pricing Bundle that Fits Your Needs

From € 109

per month

Monthly Active Users
  • Counts the number of unique users you engaged with messages in a calendar month

  • Best option for multiple messages to a limited set of users

  • Use Cases: newsletters, daily updates

From € 79

per month

Conversations
  • Counts the amount of 24-hours window messages to a unique user

  • Best option for chats with customers with a clear start and end point

  • Use Cases: customer support, Q&A, conversational bots

From € 79

per month

Messages
  • Counts all inbound and outbound messages to applicable channels

  • Best option for single messages with limited responses

  • Use Cases: notifications, reminders, marketing

Communication Channel Advisor

Discover your customers favorite communication channels.

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Start Your Twitter Conversations Today

People worldwide use Twitter to keep an eye on trending events, news and to reach out to companies. It is a direct connection to your customers around the globe.

Connect through CM.com and be sure to reach them on their preferred channel and get your conversations started.

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