CXP connects every customer interaction across your business into one shared context. Watch how it powers sharper personalization, automation, and AI across the CM.com Platform.
Build audiences, launch campaigns, and automate personalized journeys across every channel. Campaigns & Automation uses customer behavior and context from the CM.com AI Communication Platform to trigger the right message at the right moment.
See what your customers are likely to do next. CXP Predictions turns customer data into predictive insights, so you can build sharper audiences, campaigns, and interactions before the moment happens.