CM.com Terms and Conditions

CM.com wants to ensure that all customers are fully informed about the terms and conditions governing the services offered by CM.com. Below, you will find detailed information on the various terms applicable to the CM.com services. For your convenience, these can be accessed through the menu on the left side of this page.

Connect & Engage - CPaaS & SaaS Services
Explore the comprehensive terms and conditions, including our Data Processing Agreement (DPA), CM.com Service Level Agreement (SLA), and service-specific terms, and country-specific conditions.

Please note that the most recent version of CM.com terms for CPaaS & SaaS services is dated February 1, 2023. If your contract predates this, you can find the applicable terms at the bottom of the menu.

Live - CM.com Ticketing Services
Discover the terms and conditions governing our ticketing platforms under the CM.com Ticketing section.

Pay - CM Payments Services
Navigate to the CM Payments section to access the Merchant Terms of CM Payments applicable to our payment and Point of Sale services. These terms apply to all customers.

CM.com Partner Terms & Conditions
If you are part of our partner program, please review the CM.com Partner Terms & Conditions. Section A outlines the general terms, with additional specifics in Parts B or C depending on your chosen partner model.