Commerce at

Field Account Executive, Voice - Germany

Commerce in Munchen (DE) / Berlijn (DE)

The challenge

CM.com is quickly growing and we have the ambition to rapidly scale our unique proposition of communication channels, mobile payments and cloud software. These communication channels, such as WhatsApp, Apple Business Chat and Voice form the beating heart of our business. Due to the continuous expansion with new channels and our unique position in the market, we are aiming to expand our Voice sales team with an experienced Field Account Executive focusing on the German market.

In this entrepreneurial position you will be responsible for developing sustainable relationships in the German market, which will result in a significant increase in market share. We need a go-to-market sales specialist who understands the VoIP market and furthermore believes in the opportunities that new channels such as WhatsApp for Business and Voicebot technology bring for our customers. You drive and execute the market strategy for new business. In this role you work closely together with the (global) sales and product teams to get the job done. 

You are perfectly comfortable with the ambiguity of a demanding organization in a fast changing eco-system. And logically, you love to operate on the frontier of digital transformation and mobile technologies.


What you’ll do

  • Create and execute a go-to-market plan for the German VoIP market (incl. resellers/partners, contact centers and enterprises)
  • Building a sustainable sales pipeline
  • Hand-over of new customers to our customer success team for (technical) onboarding
  • Account management of newly onboarded customers
  • Organize (online) demo’s and meetings with clients and partners;
  • Attending relevant (partner) events and congresses;
  • Provide marketing with input and requirements
  • Work closely together with the CM.com product team to optimize our proposition

 

What you offer

  • Bachelor’s degree (or higher) in Business Administration or other commercial field;
  • Extensive sales experience in telecoms, contact center and/or VoIP
  • Experience with technology markets / customer contact software SaaS, CPaaS or UCaas is a distinct advantage;
  • You have built a strong network in the industry (with C-level) and know how to use it in your role;
  • Impeccable communication skills
  • You can convince people, negotiate deals and close opportunities;
  • You are an excellent advisor who always sees possibilities to help customers innovate;
  • Ability to think long-term and set a strategy;
  • Excellent written and verbal skills in German & English
  • Self-propelling team player;
  • Willing to travel for your job on a regular basis.


As a person

  • You are accurate and detail-oriented, you make sure ever dot is in the right place;
  • You have can-do mentality and a continuous improvement mindset; and
  • You are flexible and like working in a changing organization.

 

What we offer

  • A challenging job within an innovative and international fast-growing company;
  • Competitive salary and bonus structure based on skills and experience;
  • The opportunity to shape your job with your own skills;
  • Awarded to be a Great Place to Work 2021 by CM.com employees;
  • Working together with motivated and entrepreneurial colleagues;
  • Onboarding and buddy program to help you to get up to speed;
  • Plenty of opportunity for personal and professional growth through courses and training, by among others the CM Academy;
  • Post Corona we hope to go back to regular (social) events such as Q-meetings, ski-and summer trips, parties, Friday afternoon drinks, sport lessons and a healthy lunch.

 

CM.com as a Company

CM.com is a listed company (Euronext Amsterdam: CMCOM) and provides Conversational Commerce services from its cloud platform that connects enterprises and brands to the mobile phones of billions of consumers worldwide. Conversational Commerce is the convergence of messaging and payments.

We provide messaging and voice channels, such as SMS, Over The Top (OTT) (e.g. WhatsApp Business, Apple Business Chat, Google RCS, Facebook Messenger, and Viber), Voice API and SIP. These messaging channels can be combined with cloud platform features, like Ticketing, eSignature, Customer Contact, identity services and a Customer Data Platform.

Apart from that, CM.com is a licensed Payment Service Provider (PSP) offering card payments, domestic payment methods and integrated payment methods like WeChat Pay. CM.com has over 600 employees and 20 offices globally. The CM.com headquarters is located in Breda. In the Netherlands we have offices in Amsterdam, Utrecht, Arnhem, Enschede and Maastricht. The platform of CM.com delivers fully integrated solutions, based on a privately owned cloud and 100% in-house developed software. By doing so, CM.com can guarantee scalability, time-to market and, global redundancy and delivery.

 

Apply now and ‘Start the Conversation’

Are you the candidate we are looking for? Please apply via our company website with your resume and tell us what excites you about this opportunity. An assessment will be part of our recruitment process. 

We look forward to hearing from you!

 

Kind regards,

Judit Bolla

Any questions? Ask Judit!

Judit Bolla
Judit Bolla (Corporate Recruiter)
Full-time Munchen (DE) Berlijn (DE)

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