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Setting New Standards in Customer Experience•

Instantly connect with your customers and outperform their growing expectations with our conversational software.

Engage With Customers
Reach Your Audience
Automate Customer Contact
Personalize Your Message
Monetize Conversations

mobile service cloud engage with customers

Engage With Customers

Make it easy for your customers to get the best service across channels.

Reach Your Audience

Connect with customers on any communication channel and expand your reach.

conversational ai cloud automate customer service

Automate Customer Contact

Empower your customers to get personalized service experiences whenever they want.

mobile marketing cloud personalize messages

Personalize Your Message

Unlock your customer data and automate your mobile marketing.

Monetize Conversations

Create commercial opportunities at every conversational touchpoint.

Founded in 1999

More than 20 years of experience

Global Focus

Local presence in 23 countries

Licensed PSP

Licensed Payment Service Provider

24/7 Support

Global monitoring & support

Listed Company

Listed at Euronext Amsterdam

Latest Articles

Sep 20, 2022 • SMS

How to Improve Your Delivery Service With SMS Notifications

If you're active in today's transport and/or delivery business, you'll face new challenges to keep your customers happy on a daily basis. Customers expect fast and flexible, and sometimes even same-day, delivery. Time is money, costs need to be cut, and regaining control of the delivery process will significantly benefit your business. SMS can make a difference!

Sep 15, 2022 • Mobile Marketing Cloud

How to Automate Marketing With Workflows

The digital landscape is changing rapidly. This affects (digital) marketers who feel the pressure to do more in the same amount of time. Marketing automation helps marketers to focus on what’s really important by automating recurring tasks and managing leads. But what is marketing automation exactly? And how can it help you to do more with the same amount of time? We’ll answer all your questions in this blog and even suggest one of the most helpful marketing automation tools to help you work more efficiently.

Sep 12, 2022 • Conversational AI

How to Design and Customize Your Website Chatbot Without Coding

Chatbots can be a gold mine, but doesn’t it require much effort? Don’t worry; there’s no need to hassle your developers. You can design and implement a no-code chatbot on your website. In this article, you’ll find out why you’d want a chatbot and how it can look on your website.

Sep 07, 2022 • Email

Email Marketing: 5 Winning Email Campaign Strategies For Growth

What methods do you know for reaching and engaging your customers? SMS, WhatsApp, social channels, email marketing... the list is long and pretty exciting. Yes, today’s businesses have the world at their fingertips and can use communication methods that simply weren’t available back in the day.

Aug 30, 2022 • Mobile Marketing Cloud

9 Top Marketing Use Cases for Voice Campaigns

What's more impactful than a personal, spoken message? The human voice is one of the most powerful ways to convey information to your customers, supporters, and employees. But how can you do it at scale? Voice campaigns enable you to reach people effectively, boosting engagement and reach while controlling costs.

Aug 29, 2022 • Messaging

Why Engagement on the Right Communication Channels Is Key

Today’s consumers expect simplicity and convenience when communicating with a business. That means easy engagement and reachability when the customer needs it. Being present on the right communication channels can make or break the customer experience.

Aug 25, 2022 • Customer Data Platform

Why You Need a Customer Data Platform?

From the very beginning of business, marketers have reached out to their community to create demand for their products and services. The larger the group of people you can reach in one placement, the more value you can get from a certain channel. And with the right insights, you also ensure that you are targeting everyone with the right message.

Aug 24, 2022 • Instant Messaging

Why Do I Need a Google’s Business Messages Partner?

Google is making companies even more accessible through the launch of Google’s Business Messages, allowing customers to reach you in their moment of need. While the messaging service is available as an app, larger businesses are better suited to engage with customers through Google's Business Messages API, which requires partner support. Let's have a look at how this messaging channel is ideal for growing businesses looking to stay ahead of the competition.

Aug 08, 2022 • Customer Experience

Make More Impact With Your Charity: Turn Potential Donators Into Ambassadors

It’s an exciting time to be part of the charity industry. Sure, there are challenges, but there are also huge opportunities for innovation. For example, while the COVID-19 pandemic may have affected some people’s capacity to support worthwhile causes, it has also provided the drive needed to push charities toward finding new and effective ways of reaching potential donators and turning them into ambassadors.

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