Effortless communication and payments solutions
Access your customers’ favorite channels. Simplify online & offline payment processes. Enrich with Identity, Ticketing & Data
Let's connectCommunication - SMS & Voice
Talk to your customers through SMS & Voice. Send your customers notifications, alerts & more at the times they need it most. Use marketing campaigns to inform about special offers. Enrich every step in the customer journey.
Chat Apps
Effortless communication through your customers' favorite apps: WhatsApp, Apple Business Chat, Facebook Messenger & more. Provide your customers with on-the-go access to your customer support. Combine all in one platform to easily switch between apps
Payments & Specialized Solutions
Every type of specialized solution for payments, access, identity and ticketing your business could need. Authenticate and identify you customers. Ease payment processes with solutions that meet the needs of your customers.
From conversation to conversion
Communicate with your customers via SMS, Chat Apps & Voice. Implement Payment solutions for both online & offline stores to go from conversation to conversion. Enrich the customer journey with specialized solutions like Sign, Ticketing, Identification, & Data.
Read about some of our success cases.
Formula 1 Dutch Grand Prix - Ticketing, safe and easy
To prevent black market trading by fraudulent accounts, we introduced a new way of ticketing for the Formula 1 Dutch Grand Prix.
By combining ticketing with authentication and data solutions, we were able to ensure that only legitimate buyers could acquire tickets.
This ensured a safe, easy and secure ticketing process in which we prevented tickets from ending up on the black market, and prevented fans from missing out.
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Smart use of a combination of ticketing, authentication & data
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Preventing fans from missing out
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Ensuring a safe, easy and secure ticketing process
Easier identification for buyer and seller - MediaMarkt
Verifying customers' identities used to take about 20 minutes for mobile telephony subscriptions. We reduced this process to 3 minutes by using the customer's mobile phone to authenticate their identity.
Verification starts via SMS/QR code. The customer pays €0.01 via iDEAL to verify their bank account number and shares validated personal information via iDIN. All on their mobile phone.
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Reduced the purchase process from 20 minutes to 3 minutes
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A higher customer satisfaction and lower pressure on staff
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Lower invasion of privacy
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Compliant with AVG/GDPR
On-the-go access to your customer support via every channel
Gain access to all your customers' favorite channels, like WhatsApp, Apple Business Chat, Facebook Messenger, and more. Communicate with billions of customers.
You can combine all channels into one interface so you can easily switch between channels. With Chat Apps, you also benefit from extra built-in features, like quick replies and rich media.
Discover all the possibilities for your business.
Read more
A new way to pay - Lowlands & Mobile Order
Mojo Concerts B.V. and CM.com introduced a new way of paying at Lowlands: Mobile Order.
Eric van Eerdenburg, Director of Lowlands: "CM.com brings the ease of payment to our app and thus directly to the visitors. No queues at the cash registers, but ordering where you want whenever you want, and then picking up the order using a QR code. It hardly gets any easier for the visitor, but also for us as an organizer."
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A user-friendly solution for the visitor and the organizer
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Simplified ordering process
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Payments process is directly integrated into the app
What others say about our products
"Shopping can be done anytime, at any place, and purchases will be delivered to your doorstep or wherever you choose. Mobile Only, I firmly believe in that."
AH Tap to Go uses SMS Campaigns and Pages, identification with SMS, Payment SMS Notifications and mobile in-store payments.
Jan-Willem Dockheer, General Manager AH to go
“For years now, we have been sending text messages through CM’s platform to the satisfaction of our customers. We use text messages to let them know that their order is being processed or at what time they can expect their delivery.”
Sander Kole, Technology Director at Takeaway.com
"To better serve our fans and business supporters and to reward loyalty, you need to know who they are. That way you can approach everyone more effectively."
NAC Breda, football club in the Netherlands, uses the CM.com platform to interact with supporters and business relations.
Eric Matijssen, Commercial manager at NAC Breda
Get started now
Try our platform within minutes by creating your own demo account, including 10 free test credits.
Try it nowCM.com Events
CM Inspires | January 22nd
Join us for the next CM Inspires and learn how messaging innovation will inevitably shape the future of customer interaction.
Read more
Webwinkel Vakdagen | January 29th &30th
CM.com will attend the Webwinkel Vakdagen in The Netherlands. The biggest e-commerce event in the Benelux
Read moreWork at CM.com
Fulfil your job with your own insights, skills and knowledge in an inspiring work environment. Flexible working hours, fresh lunch provided, and many opportunities for personal growth! See all vacancies.
To strengthen our Sales organization, we are looking for multiple enthusiastic and driven account Sales Development Representatives (SDR's).
Read moreWe are looking for multiple front end developers to further the growth of CM. Do you have what it takes to build and improve innovative high-end products?
Read moreWe are expanding our digital marketing efforts and are looking for an enthusiastic digital marketeer with a few years of relevant working experience within the SaaS industry.
Read moreTo strengthen our Sales organization, we are looking for multiple enthusiastic and driven account Sales Development Representatives (SDR's).
Read moreWe are looking for multiple front end developers to further the growth of CM. Do you have what it takes to build and improve innovative high-end products?
Read moreWe are expanding our digital marketing efforts and are looking for an enthusiastic digital marketeer with a few years of relevant working experience within the SaaS industry.
Read moreWhy CM.com?
Geo-redundant private cloud network
We ensure all customers profit from redundancy and high availability. Supported by in-house 24/7 Network Operations Center.
ISO certified, GDPR compliant
Providing an online infrastructure for communication and payments comes with great responsibility. Therefore ISO certificated and GDPR compliance is our top priority.
Gartner CPaaS accredited provider
CM.com is recognized as a Representative Vendor in May 2018 Gartner Market Guide for Communications Platform as a Service.
PCI-DSS certified
Every year it's checked to make sure credit card data is stored safely in the online payment systems.
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