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Engagement Platform

Deliver seamless end-to-end customer journeys with a single AI-powered platform.

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Marketing & Service Applications

Omnichannel by Design

Low Code No Code Deployment

Connectivity Platform

Build customer connections on their preferred communication channels via one platform.

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Customizable & Configurable

Scalable Global Reach

Reliable Trustworthy Performance

Payments Platform

All you need to accept transactions; online and in-person payments on one platform.

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All-in-One Solution

Certified Payment Provider

Innovative Payment Methods

Ticketing Platform

Amplify the visitor experience with one integrated platform.

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Tailored to Industry

Targeted Communication

Revenue Acceleration

RECOGNIZED AND ACCREDITED BY

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451 research
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Payment Service Directive (PSD)

Leading the Way in AI-Driven Conversational Commerce

25 years of experience

Local presence in 18 countries

Licensed Payment Service Provider

Global monitoring & support

Listed at Euronext Amsterdam

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Latest Articles

Event Growing
Dec 06, 2024 • Live

How to keep your event growing in the off-season

In the same way that growing your event feels inevitable when you’re deep in promo mode and ticket sales are rolling in, the opposite is true when there’s nothing specific to promote. The off-season can feel like a barren time for promoters, lacking the natural marketing boost that an upcoming event provides. But it doesn’t have to be that way. Below, we’ll share insights and strategies to help you maintain momentum even when there are no events on sale. If you’re ready to implement a more sustainable event strategy - one that goes beyond the sugar rush of ticket sales and social media growth - this one is for you.

mobile-identity-service-hero
Nov 12, 2024 • Authentication

Mobile Identity Services: Know Your Users

Verifying online users and accounts has become indispensable in today's business landscape. You want to know who has access to your (online) services and data, but even if you couldn't care less, rules and regulations will definitely care! Whether it's to protect yourself and your customers from harm, or making sure you abide by the local law - making sure you know who the person on the other end of the internet is, is paramount.

hero-17-sms-customer-service-templates-to-use-today
Nov 11, 2024 • Conversational AI

Turning shoppers into loyal fans: how to retain customers post-Black Friday

Black Friday is a huge shopping event, drawing crowds of eager shoppers hunting for deals. But after the frenzy fades, the real challenge begins: turning one-time shoppers into loyal, repeat customers. Customer retention is vital for long-term success and post-Black Friday is the perfect time to build lasting relationships. So, how can your business retain customers post-Black Friday? In this blog, we’ll explore how to make it happen.

ringing-the-bell-cmcom
Nov 04, 2024 • CM.com

Growing by Embracing Change

Over the past five years, we’ve made it our mission to stay ahead by adapting quickly to change and seizing new opportunities. Despite the challenges—like the global pandemic—we kept growing by staying flexible and making smart decisions. In this final blog celebrating 25 years of CM.com, we look back at a time when we showed, again and again, how we could offer innovative solutions and strengthen our organization.

whatsapp pricing
Nov 04, 2024 • WhatsApp

WhatsApp Business Platform: Pricing Changes in 2024 and 2025

WhatsApp Pricing is based on conversation categories with corresponding fees. Read all about the pricing model in this blog. Meta has announced some upcoming pricing changes for 2024 and 2025. Find out what those changes mean for you!

multi-channel-vs-omni-channel
Nov 04, 2024 • Messaging

Multichannel, Omnichannel, Cross-Channel and Single Channel: What’s the Difference?

Surely, we’ve all heard the terms multichannel and omnichannel before. And sometimes even cross-channel or single channel. It seems like these terms are often used interchangeably, making it hard to understand what’s what. It is, however, very important to know the difference between these terms when talking about customer communication – because it can truly make or break the customer experience.

Black Friday Payments
Nov 01, 2024 • Payments

Optimize the Payment Experience for Maximum Black Friday Sales

The last weekend of November is the perfect time as an (online) retailer to take advantage of your customers' appetite for buying. For years this weekend has been dominated by Black Friday, closely followed by Cyber Monday. This is the perfect time to give them a fast, safe and seamless payment experience, both online and in physical stores. Is your (online) store ready for Black Friday yet?

blackfriday-2024-blog-featured-global
Oct 14, 2024 • Conversational AI

The Art of Simplicity: Helping Your Customers Make Quick Decisions This Black Friday

Black Friday 2024 is just around the corner, bringing with it a great opportunity for retailers to maximize their sales. However, standing out in such a competitive event isn’t easy. Consumers expect attractive offers, fast deliveries, and top-notch customer support. In this article, we’ll show you how to simplify the purchasing process during Black Friday, optimizing everything from promotions to logistics and 24/7 customer service. Discover the best strategies to ensure a seamless experience and increase customer loyalty. Don’t fall behind this Black Friday!

qr
Oct 07, 2024 • Ticketing

The Impact of QR Donations on Museums

With the VAT increase from 9% to 21%, museums are facing a significant challenge just as they begin to recover from the COVID-19 crisis. Rising ticket prices may make it harder for people to visit. Fortunately, technology provides opportunities for generating additional revenue, such as through donations. Discover how museums are strategically adapting to these changes.

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