Deepen Relationships With Every Interaction

Maximize performance and exceed standards through AI-driven conversational software, crafting hyper-personalized experiences.

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Engagement Platform

Deliver seamless end-to-end customer journeys with a single AI-powered platform.

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Marketing & Service Applications

Omnichannel by Design

Low Code No Code Deployment

Connectivity Platform

Build customer connections on their preferred communication channels via one platform.

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Customizable & Configurable

Scalable Global Reach

Reliable Trustworthy Performance

Payments Platform

All you need to accept transactions; online and in-person payments on one platform.

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All-in-One Solution

Certified Payment Provider

Innovative Payment Methods

Ticketing Platform

Amplify the visitor experience with one integrated platform.

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Tailored to Industry

Targeted Communication

Revenue Acceleration

RECOGNIZED AND ACCREDITED BY

juniper research
future digital awards
451 research
gartner
frost & sullivan
idc
iso 9001
Payment Service Directive (PSD)

Leading the Way in AI-Driven Conversational Commerce

25 years of experience

Local presence in 18 countries

Licensed Payment Service Provider

Global monitoring & support

Listed at Euronext Amsterdam

Here's What Our Customers Have To Say

Elevate Your Customer Experience with AI

Unlock efficiency and personalize every interaction with our AI-driven platforms. Transform your customer journeys into seamless, memorable connections across all channels.

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Latest Articles

puzzle cm.com
Sep 24, 2024 • CM.com

The Puzzle Comes Together: From Pieces to Platform

We started by offering just SMS services, but today we offer an integrated platform where communication, commerce, and customer engagement come together to drive meaningful business interactions. Over the past 25 years, CM.com has been assembling this platform piece by piece, with each innovation, product, and acquisition adding to the bigger picture. Let’s explore how these puzzle pieces have come together to build the CM.com of today.

verification-services
Sep 11, 2024 • Security

Your One-Stop-Shop for Verification Services

Securing online accounts, data and users is a must in business today. At least, if you don't want to end up as the next security breach headliner in the papers. But simply implementing a bunch of security measures isn't always enough. Loose apps and services become vulnerable for fraud, and are often cost-inefficient. That's why we now offer a one-stop-shop to safely secure your business: the Verification API.

whatsapp-business-blog_image-deals-offers
Sep 11, 2024 • WhatsApp

Increase Conversion With Promotional Messages on WhatsApp

In an age of mass marketing, as well as constant TV, internet and email advertising, it’s safe to say that peak sales periods like Black Friday and the Holiday Season can be something of an overwhelming experience for consumers around the world. Feeling overwhelmed by irrelevant information from companies that doesn't match their personal needs and desires, it's no surprise people might want to switch off their phones, radios, and televisions, tuning out all forms of marketing until the sales peak season is over. As an eCommerce player, you should always be looking to avoid this by diversifying and personalizing your marketing strategy in a way that suits your customers needs and sensibilities.

fraud-and-simplify-verification-processes-hero
Sep 04, 2024 • Security

Prevent Text Messaging Fraud and Simplify Verification Processes With Number Verify

Customer communication via text messaging has become an integral part of the modern business landscape. In recent years however, criminals have figured out that they can abuse SMS communication to scam both your business and your customers out of data and money. But not to worry, there's a new, convenient, and fast verification method that can help secure your online accounts: Number Verify!

Jeroen-buitenland
Aug 20, 2024 • CM.com

Pushing Boundaries: The Path to Global Success

By 2010, CM.com knew it was time to expand beyond our roots. What began in nightclubs had grown into a broader client base across various industries. It was time to push boundaries—both literally and figuratively. Here’s the story of our international journey, filled with challenges, triumphs, and lessons.

blog-25-years-diy-to-high-tech
Jul 25, 2024 • CM.com

CM.com’s Journey from DIY Solutions to a World-Class Operation

What started as ClubMessage — focused on SMS marketing for nightclubs — quickly evolved into a technology powerhouse capable of handling millions of messages. Within just five years, the company had not only built a vast reach among young people but also developed its own technology to manage high volumes of SMS traffic. This rapid growth saw CM.com become the Netherlands' largest SMS buyer, with its technology branching out into new sectors like television and banking. Let’s take a closer look at this journey.

WhatsApp RCS
Jul 22, 2024 • RCS

RCS vs WhatsApp: Which is Best for Your Business?

RCS Business Messaging and WhatsApp Business Messaging are both notable channels for businesses that strive for a personal and conversational approach to customer communication. But what features do both channels have? What sets them apart? And more importantly - which channel is most suitable for your business? Let's find out!

blog-25-years-highstreet
Jul 02, 2024 • CM.com

Will You Join Me at Highstreet?

Picture this: you're leaving a bustling club, but all around you, people are tossing aside paper flyers meant to draw them back for the next big night. Jeroen and Gilbert watched countless flyers hit the floor, when they thought, "There’s got to be a better way!". Gilbert sent a simple text to Jeroen: "Will you join me at Highstreet?" That message changed everything.

unlock-communication-excellence-with-cpaas
Jun 06, 2024 • CM.com

Unlock Communication Excellence With CPaaS

Diving deeper into CM.com's CPaaS approach in empowering business users to unlock Communication Excellence - a guest article by Quadrant Knowledge Solutions, a global advisory and consulting firm focused on helping clients in achieving business transformation goals with Strategic Business and Growth advisory services.

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