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Communications Platform

訊息及語音通訊平台

一次連繫,永久通訊。要接觸客戶,這個解決方案簡單實惠。

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SMS

利用我們的 SMS API 於全球收發文字訊息,或透過活動在我們的平台發送個人化營銷訊息。

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Conversational Channels

讓客戶透過所有最愛的通話渠道,如 WhatsApp 及 Apple Messages for Business,隨時存取您的業務。

Voice

撥打、接收及自動化您的商務電話。利用我們的 VoIP 產品,減低成本,增加效率。

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商務通訊的行動訊息及語音

於一個強大平台內,在客戶想接觸您業務的地方進行聯繫。一個能存取多個渠道的綜合平台。透過我們的商務訊息應用程式介面,或透過通話應用程式介面或 SIP 中繼傳送語音通訊,以聯繫不同的訊息渠道。

所有可用渠道

SMS
WhatsApp Business API
Apple Messages for Business
Viber
Instagram Messaging
Facebook Messenger
RCS
Voice
Push
sms notification

在全球收發 SMS 短訊

我們的 SMS 網關更容易在全球一次過發出文字訊息。為每個交流建立通訊流程,由通知、驗證,到機械至機械交流及營銷通知。

  1. 連繫您的裝置和網站至我們的應用程式介面

  2. 利用我們的異地備援雲端平台,可靠地收發全球訊息

  3. 讓您品牌獲得 Google 官方認證

  4. 透過我們的應用程或及應用程式介面控制您的流量

閱讀更多有關短訊
conversational channels

在對話式渠道通訊

利用我們的平台,透過客戶偏好的渠道進行互動,以提供支援、活動、交易通知等。統一 WhatsApp、Apple Messages for Business、Twitter 和 RCS等,或選擇您的客戶最喜愛的。

  1. 利用單一應用程式介面,存取您的客戶的所有偏好渠道

  2. 只需幾行代碼即可新增渠道

  3. 信賴強大平台,與您的客戶互動

分秒之間展開通話

輕鬆擴充您現有渠道及每秒呼叫設定。CM.com 能夠處理您入站和出站的服務量。為反詐騙,深入了解每個電話,包括:時間戳、目的地、附加費等。

  1. 快速設定您的 SIP

  2. 利用我們的語音 API 建立語音體驗

  3. 選擇聯繫客戶的入站號碼

  4. 節省最高 50% 成本

閱讀更多有關語音

TRUSTED BY COMPANIES WORLDWIDE

portingcx
bmw group
takeaway.com
tantan
sushishop
etam
parkmobile
redjepakketje
randstad

有規模、有質素,節省成本的一站式服務

利用平台應用程式全面掌控

使用 Voice Management 應用程式設定和管理您的 SIP 中繼。或者在 Channels 應用程式中,輕鬆配置您的 Messaging Gateway 連接,在幾分鐘內立即開始!在 Channels 應用程式中,您可以定義閾值、配置數字、監控流量等。在一個應用程式中,即可滿足規模、質素和節省成本的要求。

透過我們的全球雲端平台拓展規模

我們的全球私人雲端平台為異地備援,能直接連接至多個電訊商和運營商,讓您輕鬆無憂地擴展流量。請放心,您的訊息受到保護,並由值得信賴的電訊商發送,今天就來試試看吧。

分析和記錄

我們的語音及訊息渠道提供清楚及詳細的分析和記錄應用程式,也有可能透過應用程式介面獲得您所有洞察數據資料。這能讓您的團隊分析表現、監察用於發出訊息的流量,優化工作流程。

可編程語音的應用程式介面存取

在表面加上額外語音功能,或代替我們的 SIP 中繼服務。由零開始構建語音應用程式,或透過我們的應用程式介面使用我們的預製構建塊。容易上手,簡單入門。 今天就向我們諮詢,看看您所在的地區是否包括在內。

適用於所有訊息渠道的獨特應用程式介面

我們在特別的商務訊息應用程式介面下,提供所有訊息渠道。輕鬆結合成、擴展或新增額外渠道,例如 SMS 短訊、WhatsApp、Apple Messages for Business 及 Viber 等。

準備好開始了嗎?

受益於我們的通訊平台,提供您可以想像的所有工具和解決方案。

在重要時刻與客戶互動,讓客戶高興,向他們發送到貨通知、確認預訂、約會提醒等。選擇您可信賴的供應商,在今天發現所有可能。

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