於一個強大平台內,在客戶想接觸您業務的地方進行聯繫。一個能存取多個渠道的綜合平台。透過我們的商務訊息應用程式介面,或透過通話應用程式介面或 SIP 中繼傳送語音通訊,以聯繫不同的訊息渠道。
我們的 SMS 網關更容易在全球一次過發出文字訊息。為每個交流建立通訊流程,由通知、驗證,到機械至機械交流及營銷通知。
連繫您的裝置和網站至我們的應用程式介面
利用我們的異地備援雲端平台,可靠地收發全球訊息
讓您品牌獲得 Google 官方認證
透過我們的應用程或及應用程式介面控制您的流量
利用我們的平台,透過客戶偏好的渠道進行互動,以提供支援、活動、交易通知等。統一 WhatsApp、Apple Messages for Business、Twitter 和 RCS等,或選擇您的客戶最喜愛的。
利用單一應用程式介面,存取您的客戶的所有偏好渠道
只需幾行代碼即可新增渠道
信賴強大平台,與您的客戶互動
輕鬆擴充您現有渠道及每秒呼叫設定。CM.com 能夠處理您入站和出站的服務量。為反詐騙,深入了解每個電話,包括:時間戳、目的地、附加費等。
快速設定您的 SIP
利用我們的語音 API 建立語音體驗
選擇聯繫客戶的入站號碼
節省最高 50% 成本
使用 Voice Management 應用程式設定和管理您的 SIP 中繼。或者在 Channels 應用程式中,輕鬆配置您的 Messaging Gateway 連接,在幾分鐘內立即開始!在 Channels 應用程式中,您可以定義閾值、配置數字、監控流量等。在一個應用程式中,即可滿足規模、質素和節省成本的要求。
我們的全球私人雲端平台為異地備援,能直接連接至多個電訊商和運營商,讓您輕鬆無憂地擴展流量。請放心,您的訊息受到保護,並由值得信賴的電訊商發送,今天就來試試看吧。
我們的語音及訊息渠道提供清楚及詳細的分析和記錄應用程式,也有可能透過應用程式介面獲得您所有洞察數據資料。這能讓您的團隊分析表現、監察用於發出訊息的流量,優化工作流程。
在表面加上額外語音功能,或代替我們的 SIP 中繼服務。由零開始構建語音應用程式,或透過我們的應用程式介面使用我們的預製構建塊。容易上手,簡單入門。 今天就向我們諮詢,看看您所在的地區是否包括在內。
我們在特別的商務訊息應用程式介面下,提供所有訊息渠道。輕鬆結合成、擴展或新增額外渠道,例如 SMS 短訊、WhatsApp、Apple Messages for Business 及 Viber 等。
In the past, customers' only interactions with financial service businesses might have been physical. (Like walking into a bank branch to conduct a transaction, for example.) But that was a long time ago.
The digital landscape is changing rapidly. This affects (digital) marketers who feel pressured to do more in the same amount of time. Marketing automation helps marketers to focus on what’s essential by automating recurring tasks and managing leads. But what is marketing automation exactly? We’ll answer all your questions in this blog and suggest one of the most helpful marketing automation tools to help you work more efficiently.
See the chat apps that customers have on their phones? They aren’t just apps for socializing with others. Establish your brand presence on them and provide a phenomenal customer experience (CX), and they can be your gateways to generating more customer goodwill and sales.
Amid the thicket of technology TLAs with 2 in them (B2B, P2P, 2FA,...) are one of the simplest A2P messaging, or “Application-to-Person”. You may not be familiar with the acronym, but you've probably come across it several times in the messaging market. Let’s see why A2P remains relevant as a messaging technology today.
Are your customer service tools lacking the features your team needs to do its best work? And have you lost customers as a result? If so, your customer support tech stack might need an upgrade.
From the very beginning of business, marketers have reached out to their community to create demand for their products and services. The larger the group of people you can reach in one placement, the more value you can get from a certain channel. And with the right insights, you also ensure that you are targeting everyone with the right message.
There’s a plethora of messaging apps and mobile communication channels available worldwide. Various apps exist, native applications are growing and also standard SMS text messages are still widely in use. In what channel should you invest your resources?
You’ve got the best eCommerce brand in the market, a well-defined target audience, and exceptional marketing and customer acquisition systems. So, are you ready for an explosive growth? As long as you don’t dedicate equal resources and strategies to retaining existing customers as to acquiring new customers, sustainable growth is far off.
If a person needed customer support, they might have previously picked up the phone. They might have even sent an email. But what if there was an alternative channel that could help them get their issue addressed almost instantly?
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