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Connectivity Platform

One Connection for All Conversations

Build customer connections on their preferred communication channels via one platform.

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Connect Once, Communicate Everywhere

Our integrated platform and APIs provide access to multiple messaging and voice channels. Connect with customers on their preferred communication channels via one platform and deepen the relationship with a hyper personalized approach.

Recognized and Certified

Gartner
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Juniper Research
Frost & Sullivan
IDC
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Isi/Iec 27001
ISO 20000-1
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Mobile Messaging and Voice for Business Communication

Customizable & Configurable

Scalable Global Reach

Reliable Trustworthy Performance

SMS

Reach Your Audience Globally with SMS

Engage customers worldwide and boost conversions with SMS. Benefit from our global reach and our local expertise: your messages are effective, compliant and immediate, no matter where your customers are located.

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Business Messaging API

Simplify Multi-Channel Communication with One API

Centralize and streamline your messaging strategy with our Business Messaging API, designed to integrate multiple channels into your applications via a single API. Easily reach customers across various channels for efficient and unified interactions in every communication.

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ONE API TO RULE THEM ALL

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facebook messenger
instagram messaging
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Automate and Optimize Your Business Calls with Voice

Reduce costs and enhance operational efficiency with our comprehensive VoIP solutions, designed to streamline your communication processes and boost productivity.

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Benefits of a Single Connectivity Platform

Seamlessly connect to our platform with various industry-standard protocols

Our geo-redundant platform provides access to 1000+ connections globally.

Simplify your messaging and voice operations and ensure delivery

Protect your business & customer data with robust security and privacy features

Direct access to data and analytics to facilitate decision-making and analysis

Here's What Our Customers Have to Say

Latest Articles

Multi-channel vs. omni-channel
Jan 30, 2023 • Messaging

Multi-Channel vs Omni-Channel: What’s the Difference?

Surely, we’ve all heard the terms Multi-channel and Omni-channel. What can these marketing strategies mean for your company? For an answer to that question, we need to know the difference between the two. In this short article, I’ll explain just what all the fuss is about.

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Jan 25, 2023 • Messaging

How to Use WhatsApp for Tracking and Order Updates

Even the most easy-going among us can get a bit nervous if we don't know what's going on with our order. We've all been there, combing through our emails from the past month searching for payment confirmation, or fretting about whether our product has accidentally been shipped three-quarters of the way around the world to an unknown location, never to be seen again.

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Jan 25, 2023 • Messaging

How WhatsApp Business Can Help With Abandoned Carts Recovery

Picture the scene as a customer: we've made the decision that we're going to buy something and we've added it to the cart, but for whatever reason, we don't follow through with the transaction. Sometimes we forget that we've added items to the cart; other times the phone rings just as we're about to click pay and we forget about it. On other occasions, we see something at the last minute that we don't like the look of that makes us think twice about buying.

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Jan 25, 2023 • Messaging

Increase Conversion With Promotional Messages on WhatsApp

In an age of mass marketing, as well as constant TV, internet and email advertising, it’s safe to say that sales periods can be something of an overwhelming experience for consumers around the world. Inundated with information from companies, people could be forgiven for wanting to switch off their phones, radios and televisions and ignore all forms of marketing until the sales period is all over. As an eCommerce owner, you should always be looking to avoid this by diversifying your marketing strategy in a way that suits your customers needs and sensibilities.

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Sep 30, 2022 • Messaging

Why Engagement on the Right Communication Channels Is Key

Today’s consumers expect simplicity and convenience when communicating with a business. That means easy engagement and reachability when the customer needs it. Being present on the right communication channels can make or break the customer experience.

healthcare-blog image
Feb 22, 2022 • Messaging

How Great Customer Service can Revolutionise Healthcare?

Led by the COVID-19 pandemic, the healthcare landscape has worsened globally. While many businesses across industries witnessed their usual processes crumble, the healthcare sector perhaps had the worst hit due to immense pressure. When it came to responding to COVID-19, healthcare strategies made a 360-degree turn and switched to integrated customer service solutions since they seemed the most effective. For instance, the Government of India used conversational AI in its existing platform with the support of a service partner to improve user engagement and deliver the correct facts about the pandemic. The World Health Organization (WHO) also used AI to assist and answer questions posed by individuals via WhatsApp and Facebook Messenger.

healthcare-blog-gamechanger
Feb 10, 2022 • Messaging

Personalization: New Gamechanger in the Healthcare Sector

With the ever-evolving healthcare system, the search continues for the best ways to provide better outcomes while reducing costs. As healthcare is a highly consumer-centric industry, upholding customer delight through personalised communication is crucial. Research suggests that there are opportunities worth $500 billion for innovators like Amazon to provide superior customer experience and establish a new “front door” for healthcare by replacing the first point of contact from a doctor’s clinic to a consumer’s home.

whatsapp-proactive-messages
Jan 03, 2022 • Messaging

WhatsApp Business: More Types of Proactive Messages Now Available

Have you heard? WhatsApp allows more types of proactive messages to its services and that’s awesome news for your business! It means that you will be able to serve your customers more information they choose to receive.

instagram messaging for business
Nov 02, 2021 • Messaging

Ace Instagram Messaging For Business With CM.com

When it comes to using Instagram Messaging for businesses, it's one of the most convenient and powerful means to build relationships with potential customers, promote and advertise your products/services, and even close sales - all of this at one platform.

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