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Facebook Messenger

Facebook Messenger 商務版

提供超越 Facebook Messenger 的支援,帶來現今其中一項最強大的網上客戶聯絡工具。

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觸及超過 20 億活躍用戶

Facebook Messenger 每个月全球有超过20億的活躍用户。这让Messenger成为世界上最常使用的应用程式。您有利用这个管道来接近20亿的活躍用户吗?


Facebook Messenger具有Click-to-Messenger 廣告。這使得可以點擊 Facebook 上的廣告並引導用戶與代理開始對話。因此,企業能夠進一步推動與客戶的互動並增加銷售額,在客戶準備購買時接觸到他們。



Support through Facebook Messenger

Facebook Messenger – 超越 Facebook 訊息應用程式的界限


  1. 透過客戶最愛的渠道,表達對客戶的支援

  2. 可選擇在渠道內銷售和完成交易

  3. 連結廣告與訊息工具以提高品牌知名度


為何使用 CM.com 作為您的 Facebook 商務版供應商?


從 Facebook Messenger 和 WhatsApp 以至 Viber 和 Twitter,均可結合至單一介面,另外亦可選擇客戶最喜歡的渠道。為您和您的客戶獻上輕鬆簡便的客戶服務

單一面板或單一 API

在全合一介面與所有受眾連繫,帶來優越體驗;或使用我們的商務訊息 API,以將 Facebook Messenger 整合至您的軟件。



為何精明企業都在使用 Facebook Messenger

Facebook Messenger 的增長率在 2021 年或之前預計達到 24 億用戶

每月企業與用戶之間的對話訊息超過 20 億則

超過 300,000 個機械人每天進行 80 億則流動訊息交流

Facebook Messenger 相比電郵活動的開啟率高出 70%

超過 700 萬間企業使用 Facebook Messenger 吸引受眾

如何使用 Facebook Messenger 商務版

Business Messaging API

商務訊息 API

與我們的商務訊息 API 直接整合,並在客戶偏好的渠道與之連繫。您需要WhatsApp, Viber, Apple Messages for Business, Facebook Messenger和Instagram吗? 我們的 API 將多個通訊渠道結合至單一平台。能夠簡單與您的後端系統集成。使用我們的商務訊息 API能夠獲得大雙向消息傳遞和全球覆蓋功能。

mobile service cloud

Mobile Service Cloud

單一解決方案囊括一切所需,隨時隨地締造完美無縫的客戶體驗。如果您沒有用於 API 集成的後端系統,我們可以為您的團隊提供易於使用且可靠的平台。在單一全方位渠道收件匣以客戶偏好的渠道與其互動,例如 WhatsApp 和 Facebook Messenger. 我們也有提供使用腳本或 AI 聊天機器人自動進行對話的選項。這將有助於您的企業為您的客戶提供五星級服務。


Facebook Messenger – 對話式通訊套餐價格


* 收取一次性初始費用

每月活躍用戶(唯一客戶) 價格*
每月活躍用戶(唯一客戶) 價格*

最多 500 位

每月 99 歐元

最多 1000 位

每月 149 歐元

最多 2500 位

每月 249 歐元

最多 5000 位

每月 349 歐元

最多 10000 位

每月 499 歐元

超過 10000 位


* 收取一次性初始費用

新增 Facebook Messenger 至客戶體驗

Facebook Messenger 是現今其中一項最強大的網上客戶聯絡工具。聊天為本的功能開拓無盡機遇,以宣傳品牌、促進活動、有效支援客戶並提高銷售轉換。聯絡我們,迅即開始。


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