Investor Relations

Find all relevant information about CM.com for investors.

annual-report-2023Download our Annual Report 2023 >

q1-2024-results

Q1 Results 2024

CM.com reports record EBITDA in Q1 2024, expects further improvement EBITDA. Click the link below for the details.

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CM.com Key Figures 2023

Total Gross Profit: € 78.5 million (+9%)

€ 31.8 million Annual Recurring Revenues

€ 2,467 million total payments processed

18.5 million number of tickets

7.0 billion messages

304 million voice minutes

annual-report-cover-2023

2023 Annual Report

The Value of One is the focus on bringing together all of our talent, resources, and capabilities so we can consistently deliver value to clients, consumers, and society at large.

"We remain committed to innovation and growth, anticipating a future of continued success and positive impact." - Jeroen van Glabbeek, CEO

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sustainability

Sustainability @ CM.com

At CM.com, we always have been fully committed to integrating sustainability into our identity and strategy and we will continue this journey, hereby acting as a frontrunner to developing technologies that benefit society and make life easier, safer, and more beautiful.

We believe that technology can be used to drive positive change, and we are fully committed to integrating sustainability into our identity and strategy.

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cmcom about

CM.com at a Glance

CM.com (AMS: CMCOM) is a global leader in cloud software for conversational commerce that enables businesses to deliver a superior customer experience.

More about CM.com

CM.com Key facts

  1. Founded in 1999
  2. 680 FTE
  3. 23 Offices Globally
  4. Extensive Telecom Network
  5. Licensed Payment Service Provider

Investor Relations Contact

For any enquiries regarding CM.com's financials, business activities, or related issues, please contact Investor Relations.

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Latest Articles

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May 15, 2024 • Instant Messaging

Unified Messaging With RCS on iOS

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17 SMS Customer Service Templates to Use Today

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Happy Clients, Happy Agents: the Platform Effect in Customer Service

As a member of the customer service team, you stand on the front lines of customer interaction every day. In a world where customers demand quick and personalized service, long wait times, impersonal responses, or worse, incorrect answers, can quickly drive a customer away. Your goal, however, is to connect customers with your organization and deliver the best answers and service possible. It’s incredibly satisfying to see a customer leave a conversation happier and eager to purchase your product. Your efforts can significantly enhance the customer experience, but you need the right tools to truly excel. Integrating these tools into a platform amplifies your capabilities and lets you experience the power of the platform effect.

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Secure Your Business With SMS OTPs and Alerts

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Quality Customer Engagement With WhatsApp Business Platform

We all want to get our brand messages out there. We want to engage with our customers, raise brand awareness, and connect with our target audience. WhatsApp Business Platform helps you safeguard the way you communicate with (potential) customers, making sure that you provide them with a meaningful and relevant customer experience to help grow your business.

SMS Customer Service
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How to Effectively Use SMS for Late Payments

Organizations face a significant challenge in effectively managing overdue payments and cash flow in a positive light with customers. To collect payments while keeping relationships intact and increasing engagement, SMS has emerged as a powerful, efficient and convenient tool for both businesses and customers. In this blog, we’ll explore how to effectively use SMS for late payments, highlighting its benefits and best practices.

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10 Ways to Optimize the Customer Experience With WhatsApp Business

WhatsApp is one of the dominating apps in the messaging landscape, securing its position as the top messaging channel. According to Statista, WhatsApp stood out as the messaging app with the most active monthly users in 2022.

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Optimize the Customer Experience with Valuable Insights and Direct Live Support via SMS

Add SMS to your contact center and help your agents to connect with your customers on the most reliable channel. Tackle more conversations at a time without losing that important personal touch, and gain valuable insights with streamlined SMS feedback surveys to enhance customer satisfaction rates.

SMS Appointment Notifications
Mar 05, 2024 • SMS

Streamline Your Business to Success with SMS Notifications

Appointment no-shows, delivery delays, abandoned online shopping carts, late payments - all of the above can be quite the headache for many businesses. SMS notifications offer a solution.