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Total Gross Profit: € 83.1 million (+6%)
2024 marked an important step in our “path to profitability” journey, which began when we took CM.com public in 2020. An entrepreneurial mindset has always been key to our growth. Our first-ever product was a service that allowed venue promoters to send SMS messages directly to clubbers to publicize events, rather than simply handing out paper flyers.
A true innovation at the time. Going into 2025, CM.com continues to act at the forefront of innovation as we focus on utilizing Agentic AI technology for its customers and on becoming an AI-first company.
Read moreAt CM.com, we always have been fully committed to integrating sustainability into our identity and strategy and we will continue this journey, hereby acting as a frontrunner to developing technologies that benefit society and make life easier, safer, and more beautiful.
We believe that technology can be used to drive positive change, and we are fully committed to integrating sustainability into our identity and strategy.
Read morePRESS RELEASE: CM.com publishes agenda for Annual General Meeting and the 2024 Annual Report
PRESS RELEASE: Notre-Dame Cathedral in Paris implements digital reservation system for its reopening
PRESS RELEASE: Announcement result convertible bond holders consent meeting
CM.com (AMS: CMCOM) is a global leader in cloud software for conversational commerce that enables businesses to deliver a superior customer experience.
More about CM.comFor any enquiries regarding CM.com's financials, business activities, or related issues, please contact Investor Relations.
Contact UsLatest Investors NewsA contemplation on CM.com in the era of AI Agents.
AI agents are your virtual helpers. Digital employees designed to perform specific tasks within an Agentic AI framework. What type of tasks? Pretty much anything you can think of: Analyzing data, writing emails, automating cancel or renewal processes, creating tickets, and so on and on and on. But how do you create these AI agents? Let us show you how.
More and more retailers and e-commerce companies are getting started with hyperpersonalization, and they have good reasons for it. After all, hyperpersonalization allows for true one-on-one interactions with customers, regardless of the size of your customer base. Want to know how your company can differentiate itself even more for the consumer? With the possibilities of artificial intelligence (AI), getting started is easier than you think.
Looking for a smart and capable employee that never sleeps? A little helper that can take over all your menial and repetitive tasks to make your life a little easier? One that will continuously learn and improve itself to keep assisting you the best it can? This may sound like a dream (and an unrealistic one at that), but it's much closer to reality than you might realize! Discover Agentic AI!
Your contact page is the ultimate business card for your customer service and provides a direct connection to your customer service team. It's a crucial part of the customer experience where you have the chance to significantly enhance the experience right away! To make this happen, the page needs to be well-designed. In this blog, you'll discover 8 steps you can take to make your contact page irresistible!
In today's digital world, ensuring secure and convenient online interactions is more important than ever. Every business has unique needs when it comes to protecting their digital space and their customer interactions - and different needs require different solutions. That's why CM.com introduces "Build Your Own Verification" - flexible and customizable verification that can be tailored to your specific needs.
In the same way that growing your event feels inevitable when you’re deep in promo mode and ticket sales are rolling in, the opposite is true when there’s nothing specific to promote. The off-season can feel like a barren time for promoters, lacking the natural marketing boost that an upcoming event provides. But it doesn’t have to be that way. Below, we’ll share insights and strategies to help you maintain momentum even when there are no events on sale. If you’re ready to implement a more sustainable event strategy - one that goes beyond the sugar rush of ticket sales and social media growth - this one is for you.
The holiday season is right around the corner, and it comes with a golden opportunity to connect with your customers in meaningful and personalized ways. Messaging channels like WhatsApp, RCS, and SMS can help you create an unforgettable customer experience this Christmas. Stand out by sending curated offers, support, smart deals and festive cheer directly to the phones of your customers. In this blog, we’ll explore how leveraging these channels can not only enhance customer satisfaction but also drive sales during the busiest time of the year.
Verifying online users and accounts has become indispensable in today's business landscape. You want to know who has access to your (online) services and data, but even if you couldn't care less, rules and regulations will definitely care! Whether it's to protect yourself and your customers from harm, or making sure you abide by the local law - making sure you know who the person on the other end of the internet is, is paramount.
