Every CM.com product works across all channels. Run a HALO AI agent on WhatsApp, RCS or Voice, whatever channel your customer is on.
Build on the CM.com platform with our APIs, SDKs, and developer tools.
CM.com is headquartered in the Netherlands and processes data within the EU. Full GDPR compliance, by default, not as an add-on.
The bar for voice AI is higher than you think. Here is what we rebuilt to clear it
When choosing an AI model, the logic seems simple: select the smartest model available. This is especially true if that model tops the industry benchmarks. However, this logic does not always apply to customer service.
Ask HALO builds, debugs and maintains AI agents from inside HALO Studio, with full access to your agents, tools and conversation history. See how CheapCargo, Preston Palace, Winparts and Intergamma use it.
Customers are increasingly communicating through apps rather than traditional phone calls. That is why we are introducing an important expansion of HALO today: Voice Agents can now automatically handle incoming calls made through WhatsApp. We are also looking back at improvements we have added to HALO over the past months. Developments that bring voice and chat closer together and help organizations automate faster and more consistently.
A contemplation on CM.com in the era of AI Agents.
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