At CM.com, we enable organizations to connect to their customers and offer them a superior customer experience through our state-of-the-art cloud software.
Our Trust Center connects you to the latest information on the security, reliability, privacy, and compliance of our products.
We are committed to keeping our customers’ data secure, aligned with the strictest security measures available on the market.
View information on our certification and policies: certifications, assurance, and corporate policies like Code of Conduct, whistle-blower, and fraud management.
Our privacy program is focused on protecting privacy, providing transparency and building trust. View our statements, (sub) processors & more.
View our company information and the terms and conditions of our global CM.com entities. Including general and product-specific terms, data protection agreements and service level agreements.
CM.com has combined best practices on risk management with the specific type of organisation and culture in a value added model of risk management, freedom where possible, controls where necessary.
CM.com, via independent auditors, periodically assesses the quality of our services to the latest insights, legislation, and standards (like ISO and PCI DSS). CM.com continually works to improve the quality of the services and aims to be transparent about it.
Quality Management
To outperform expectations we need to maintain a clear view on the wishes and requirements of our clients and other stakeholders.
Environmental Management
To ensure a constant focus on environmental impact, social responsibility and corporate governance.
Information Technology Service Management
To constantly deliver high quality products and effective support.
Information Security Management
Protecting data and services is crucial in many ways.
Information Security Management for Cloud Services
Addressing protection of data and services and shared responsibilities in the cloud.
Personal Information Protection in Cloud Services
Addressing protection of personal data and related shared responsibilities in the cloud.
Read more about the implementation of our information security policy.
CM.com is ISO 27001, 27017, 27018, 9001, 14001, and 20000 certified for their services delivered to customers. The services in scope as stated in the ISO certificates are:
"The delivery of: CPaaS (Messaging & Voice), SaaS Platform (Mobile Marketing Cloud, Mobile Service Cloud, Conversational AI Cloud), Ticketing Platforms (General Admission, YourTicketProvider, Global Ticket, Seated), Identity and Sign Services, Online Payment Services."
At CM.com, we enable organizations to connect to their customers and offer them a superior customer experience through our state-of-the-art cloud software.
Our Trust Center connects you to the latest information on the security, reliability, privacy, and compliance of our products.
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