We are committed to keeping our customers’ data secure, aligned with the strictest security measures available on the market.
View information on our certification and policies: certifications, assurance, and corporate policies like Code of Conduct, whistle-blower, and fraud management.
Our privacy program is focused on protecting privacy, providing transparency and building trust. View our statements, (sub) processors & more.
View our company information and the terms and conditions of our global CM.com entities. Including general and product-specific terms, data protection agreements and service level agreements.
CM.com has combined best practices on risk management with the specific type of organisation and culture in a value added model of risk management, freedom where possible, controls where necessary.
To outperform expectations we need to maintain a clear view on the wishes and requirements of our clients and other stakeholders.
To ensure a constant focus on environmental impact, social responsibility and corporate governance.
Information Technology Service Management
To constantly deliver high quality products and effective support.
Information Security Management
Protecting data and services is crucial in many ways.
Information Security Management for Cloud Services
Addressing protection of data and services and shared responsibilities in the cloud.
Personal Information Protection in Cloud Services
Addressing protection of personal data and related shared responsibilities in the cloud.
CM.com is ISO 27001, 27017, 27018, 9001, 14001, and 20000 certified for their services delivered to customers. The services in scope as stated in the ISO certificates are:
"Supporting the provisioning of the CM.com platform including development, operations, infrastructure management and supporting processes. This includes the following services: CPaaS (Messaging & Voice)"
Expansion of this scope is to include SaaS and Payment services planned in the 2nd half of 2022.
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