Research Customer Service Emotions
✅ 77% of the respondents only get in touch with customer support as a last resort.
✅ For a quicker response, consumers will contact you via different channels at the same time.
✅ Consumers expect to be confrontational when they reach out.
Download the full research report to learn more.
Download the full research report to find out why and how consumers interact with service departments - and how they feel while doing so.
Download Research Report
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