About CM.com - Inside a Communication Platform
CM.com provides connection via messaging channels, a customer data platform and voice solutions
Take the next step into Conversational Commerce
CM.com is a listed company that provides Conversational Commerce services from its privately-owned cloud platform with 100% in-house developed software.
We believe that mobile communication will result in mobile commerce. Therefore, we continuously develop our private cloud platform, shaping the future of Conversational Commerce.
CM.com’s customer base is spread over 118 countries, generating messages to more than 220 destinations.
Customers include Tier 1 enterprises, government agencies, as well as small and medium sized enterprises. Our customers are supported by our teams based in one of our hubs worldwide.
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Channels
CM.com provides messaging and voice channels such as SMS, OTT (Over The Top) apps, Voice API and SIP Trunking.
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Cloud Platform
These channels can be combined with cloud platform features like identity services and a Customer Data Platform.
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Payment Provider
CM.com is a licensed Payment Service Provider (PSP) offering international and domestic payment methods and integrated payment methods.
Accreditation and Awards
Gartner CPaaS Vendor
Recognized as a Representative Vendor in the Gartner Market Guide
Best Managed Company
For the eighth year, CM.com has been awarded Best Managed Company by Deloitte
FD Gazellen 2017
CM.com won the FD Gazellen 2017 for fastest growing company in the Netherlands
Emerce 100
CM.com rated 5 stars in the Payment Service Provider category of the Emerce 100
Making life easier, safer and more beautiful
Today, people all over the world are connected. All-day, every day. We enable our customers to be part of people's lives. Constantly searching for ways to better connect people with each other is what drives us.
“We don’t just want to be the best company in the domestic markets we operate, we simply want to be the best in the global market of conversational commerce."
Jeroen van Glabbeek CEO
"Every day, the same questions whirl through my brain: ‘What moves people and how can we improve the customer journey?’. This is my way of remaining future proof."
Gilbert Gooijers COO
My conclusion is unequivocal: “As an organization, you need to deliver at top level to be allowed to develop solutions for the BMWs of this world.”
Jan Saan CTO
It all started with 1 SMS
The story of CM.com started back in 1999, with this one message: “Will you join me at Highstreet?”. This was the SMS Gilbert Gooijers sent to Jeroen van Glabbeek. Starting out as Club Message, co-founders Jeroen and Gilbert introduced sending SMS messages to groups in 1999. This was used to inform visitors of discotheques in the Benelux on guest DJs, timetables, contests, discounts and more weekend news; right on the exact moment it matters for the visitor.
BUSINESSES WHO TRUST IN US
2019 Key Results
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Number of messages: 2.5 billion
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Number of voice minutes: 141.3 million
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Total payments processed: € 625.4 million
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Number of tickets sold: 1.9 million
We work locally and globally with offices worldwide
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Netherlands: Breda, Enschede, Utrecht
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Europe: Brussels, Paris, London, Nuremberg, Barcelona
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Asia: Hong Kong, Dubai, Singapore, Tokyo, Shenzen
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USA & Africa: Los Angeles, Cape Town, Kenya
Security & Compliance at CM.com
ISO certified
CM.com is ISO 9001, ISO 14001, ISO 20000-1 and ISO 27001 certified
GDPR compliant
We have embraced the principles that lie at the base of the GDPR
Payment Provider
CM.com was approved by the Betaalvereniging (Dutch Payments Association) as PSP
PCI DSS certified
We are fully compliant with PCI DSS as a Level 1 Service Provider.
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