About CM.com:
Outperform Expectations.

Empower your marketing, sales and customer service with our Communications and Payments Platform.

CM.com (AMS: CMCOM) is a global leader in cloud software for conversational commerce that enables businesses to deliver a superior customer experience.

Our communications and payments platform empowers marketing, sales and customer support to automate engagement with customers across multiple mobile channels, blended with seamless payment capabilities that drive sales, gain customers and increase customer happiness.

1999 Founded

Breda, Netherlands

500 FTE

And still growing

20 countries

Local presence

Listed CMCOM

Euronext Amsterdam

€ 134 million

Core revenue 2020

118 countries

Customer base

Core Revenue: € 134.4 million (+55%):

€ 729 million Payments Processed (+17%)
3.7 billion Messages Sent (+48%)
5.3 million Tickets Sold (+179%)
296 million Voice Minutes (+109%)

Read Annual Report

We work locally and globally with a local presence in 20 countries worldwide:

Asia: Hong Kong, Dubai, Singapore, Tokyo, Shenzen
Europe: Mechelen, Paris, London, Nuremberg, Barcelona
Netherlands: Breda, Enschede, Utrecht, Amsterdam, Nijmegen
USA & Africa: Los Angeles, Cape Town, Nairobi

24/7 monitoring, virtual servers & high speed storage
Privately owned cloud platform and software, developed in-house
Guaranteed scalability, time to market, global redundancy
ISO certified, GDPR compliant, PCI-DSS certified

“In the field of CPaaS, we’re currently one of the fastest-growing companies in the world. In 2020, we managed to pick up speed every quarter while hiring more people to boost our sales and innovation power.”

Jeroen van Glabbeek CEO

“The big difference for us in 2020 was the acceleration. My job is to maintain our company culture. It doesn’t change with an IPO, but it can change when you grow too fast.”

Gilbert Gooijers COO

“The capital raises and challenging market situation has enabled us to act according to a strong market demand for our products. You have to organize your business in a way in which it can accelerate and adapt when an opportunity arises.”

Jan Saan CTO

“We’re always actively spotting acquisition candidates, but at the same time, we remain very selective. We understand that to grow sustainably, we have to build up structures and processes while remaining flexible and maintaining our entrepreneurial spirit."

Jörg de Graaf CFO

The story of CM.com started back in 1999, with this one message: “Will you join me at Highstreet?”. This was the SMS Gilbert Gooijers sent to Jeroen van Glabbeek.

Starting out as Club Message, co-founders Jeroen and Gilbert introduced sending SMS messages to groups in 1999. This was used to inform visitors of discotheques in the Benelux on guest DJs, timetables, contests, discounts and more weekend news; right on the exact moment it matters for the visitor.