Use WhatsApp as marketing channel and increase conversions.
Offer your customers personal service on WhatsApp anytime, anywhere.
Promote your store on WhatsApp and provide the best shopping experience.
Improve your digital strategy and use WhatsApp as a marketing tool for direct, personalized communication with your audience.
Cut through the email marketing noise and easily share your latest news or offers with all your opted-in customers on WhatsApp with just one click.
People get flooded with messages from companies, especially during sale periods. Use WhatsApp Business Platform to advertise your deals and stand out.
Get up to 30% abandoned cart conversion via re-engagement messages on WhatsApp. Let your customers rediscover their wishlists and make that sale.
Cut through the email marketing noise and easily share your latest news or offers with all your opted-in customers on WhatsApp with just one click.
People get flooded with messages from companies, especially during sale periods. Use WhatsApp Business Platform to advertise your deals and stand out.
Get up to 30% abandoned cart conversion via re-engagement messages on WhatsApp. Let your customers rediscover their wishlists and make that sale.
Add WhatsApp to your contact center and help your agents to connect easily with customers. Tackle more conversations at a time without losing personal customer support.
Benefit from the high engagement rate of WhatsApp and use it to collect valuable feedback. Lower the threshold and let customers decide when to reply or fill out the questionnaire.
Share key information, status updates, and delivery confirmations about shipped orders via WhatsApp to keep your customers informed.
Optimize answering repetitive questions by implementing an FAQ chatbot on WhatsApp. Help customers find the correct information and take the pressure off your customer service team.
Benefit from the high engagement rate of WhatsApp and use it to collect valuable feedback. Lower the threshold and let customers decide when to reply or fill out the questionnaire.
Share key information, status updates, and delivery confirmations about shipped orders via WhatsApp to keep your customers informed.
Optimize answering repetitive questions by implementing an FAQ chatbot on WhatsApp. Help customers find the correct information and take the pressure off your customer service team.
Offer world-class customer service and minimize friction in the buying and customer journey on your customer's favorite messaging app.
Reply to incoming messages, or get ahead of the game with message templates and provide opted-in customers with the info they need.
Take advantage of features such as quick replies, product messages, and broadcasting newsletters for effective communication with customers.
Reduce pressure on your customer care team by automating repetitive tasks. Let our chatbots handle the recurring jobs so your agents can focus on the conversations that really matter.
Read how our customers in various industries use WhatsApp to create trust, increase sales and improve the customer experience.
Applying for a job is as easy as texting your mom.
In combination with a marketing campaign, Domino’s reached out to its target group. This campaign triggers to apply via WhatsApp.
Customer service interactions are make-or-break moments in today's financial industry.
Insurance group Hollard is using WhatsApp to streamline communication and digitize its services.
Efficient communication is vital in healthcare for patient care processes.
Read how Aynjil Cancer Insurance uses WhatsApp to optimize patient communication.
Discover how other brands in different industries use WhatsApp to optimize the customer experience.
Integrate WhatsApp directly with our Business Messaging API and combine multiple communication channels into a single platform.
Want to provide customer service via WhatsApp? With Mobile Service Cloud, you can interact with your customers in one easy-to-use inbox.
Send WhatsApp marketing campaigns with Mobile Marketing Cloud and create personalized omnichannel experiences that increase customer engagement.
In this guide, you will find everything there is to know about the WhatsApp Business Platform. You'll learn why the WhatsApp Business Platform is the way to grow your business by delivering an exceptional customer experience.
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