Start sending and receiving messages in minutes and access all messaging channels via one single API.
If your recipient doesn't have the preferred channel an automatic fall back to another channel such as SMS will be used.
Cloud platform with a unique Business Messaging API for all channels and certifications.
With the CM.com Business Messaging API you can send personalized messages to mobile phones all around the world, on all popular channels. Send and receive one message, or thousands at once.
Manage just one API instead of separate APIs per channel
Add rich content to optimize customer service
PHP, Java or C#? We speak your coding language!
Monitor and optimize your messaging strategy in our easy-to-use Channels dashboard. View all your connected messaging channels, add different accounts and keep full control.
Easily request additional channels and numbers
Get clear insight into your monthly active users
Test the WhatsApp Business Solution in our Sandbox
Send reminders of deliveries, orders, appointments
Talk with your customers and deliver support
Updates, changes or reminders; alert when it matters
Protect accounts with two-factor authentication
Drive action with mobile marketing campaigns
CM.com understood our issue, understood that we already had a CRM in place and that we needed a bolt-on, and were prepared to look at our bespoke requirements and work with us to deliver them. That was unique.
Colin Peters, European Communications Director at Radius
As a hospital we want to innovate with proven technology so that it can be used without risk for our patients. We are confident in using RCS because patient safety is never compromised and at the same time patient satisfaction can only increase.
Jobbe van Nuenen, Business Manager Healthcare ICT at Amphia
In the future of overseas expansion, Tantan hopes to maintain a close partnership with CM.com, to benefit from their industryleading technology and services, and to bring fresh social APP experiences to users around the world.
Jack Wu, International BD Director at Tantan
Easily integrate, scale-up or add extra channels with one unique Business Messaging API. There are several example codes available for different programming languages.
Your .NET Framework application can send and receive mobile messages. Save time with our API commands and tests.
Use our sample programming code in the language Node.js to send text messages through our Messaging Gateway.
Java is one of the most popular programming language today. Use our Java library to start sending your text messages.
One of our most popular APIs is the HTTP to SMS API, a RESTful API that uses simple query parameters via URLs.
Benefit from one single platform and account for all your business messaging, on all channels.
Send and receive messages from our platform with high uptime and a redundant setup.
Our powerful analytics tools give you a real-time, detailed overview of your worldwide traffic.
Easily increase your customers' engagement and offer better customer service by connecting to multiple channels via one Business Messaging API.
Activate the channels you need in the Channels app on the CM.com platform.
RCS is a rising star among the messaging channels. It combines the reliability of the SMS network with the added benefits of rich media and other modern messaging features. Its only hiccup was reach - iOS didn't support RCS. Until now.
Using SMS customer service templates not only saves time but lets your support team create personalized, on-brand communications with just a few clicks. Today we’ll share business text message templates you can use to give your customers the information they need — fast.
WhatsApp has a number of policies in place to help them improve the overall customer experience and build a more positive relationship between consumers and online businesses. One such policy specifies that, before sending any messages to your customer through WhatsApp Business, businesses must first receive consent to do so.
WhatsApp and Facebook Messenger are both established messaging channels for customer engagement. But what are the differences? Which advantages does each channel have for what business use case? Let's dive into the details
Safeguarding company data against security threats should be on the top of the priorities list for every modern company. Especially since A2P, or application-to-person messaging fraud is on the rise. Read all about the different types of A2P fraud and what steps you can take to avoid being the next victim.
Amid the thicket of technology TLAs with 2 in them (B2B, P2P, 2FA,...) are one of the simplest A2P messaging, or “Application-to-Person”. You may not be familiar with the acronym, but you've probably come across it several times in the messaging market. Let’s see why A2P remains relevant as a messaging technology today.
There’s a plethora of messaging apps and mobile communication channels available worldwide. Various apps exist, native applications are growing and also standard SMS text messages are still widely in use. In what channel should you invest your resources?
If a person needed customer support, they might have previously picked up the phone. They might have even sent an email. But what if there was an alternative channel that could help them get their issue addressed almost instantly?
Setting up a conversational messaging strategy is no longer optional for your business. Customers want to talk - but on their schedule, not yours. Responding in real time, on their preferred conversational channel, used to be a nice-to-have for businesses; now customers expect it.
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