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Connect with your customers across any channel.

Strengthen every step of the customer journey - unify communication across your entire business into a single platform.

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Customer engagement within a single platform

As a global leader in CPaaS, we enable businesses and developers to engage with their customers in a more personal way through a variety of channels. It’s the key to optimising how, when, and where businesses are able to reach their customers more efficiently.

cm.com start the conversation

Who is CM.com?

Constantly searching for ways of connecting businesses with their customers is what drives us. Our platform for customer communication drives stronger conversations and engagement between brands and their customers through the world's top communication channels like SMS, Voice, Email, and Messaging Channels.

Connect to our platform via Web-based Interface, APIs or Plugins to start delivering exceptional customer experiences from wherever you’re working.

Our Clients

toyota
ikea
hardwell
domino's
takeaway
etam
accor hotels
randstad
TUI fly
unicef
bmw group
bmw
mini cooper
sushi shop
axa
whatsapp business

Reach More Than 2 Billion People Worldwide

WhatsApp opens up a world of opportunities to provide world class customer service and minimize the friction in the buying and customer journey.

With the WhatsApp Business Solution you can connect with your customers globally on their favorite messaging channel. Provide a seamless customer experience with rich content and the variety of features WhatsApp for Business has to offer.

  1. 1 billion people use WhatsApp every day

  2. 65 billion WhatsApp messages are sent per day

  3. 195 minutes is the average time spent on WhatsApp per week

Get started in 3 steps
sms

Stay in touch with your customers by SMS

At a time when communication is vital, you want to make sure you reach your target and it is by reaching them on their cell phone that you will get there.

SMS offers the most reliable open rate, around 95%, which is much more than e-mail, for example. With Pages, our application for creating mobile landing pages, you are not limited to the constraints of the SMS format.

  1. Create urgency with limited time offers

  2. Promote new arrivals and in-stock items

  3. Add interactive multimedia content to your SMS

  4. Share surveys online to better understand your customers

Find out more

Test the platform now

Register in a few minutes on the CM.com platform, you will benefit from 10 free test credits.

Create an account
Electronic signature

Electronic signature via Sign

With Sign, you can easily send your PDF and Word documents for signature. Recipients can electronically sign these documents from home, via their mobile, tablet, computer or other device. No special applications or software are required.

Once signed, the contracts are time-stamped and secured by a certificate to give the document a unique and valid electronic signature.

  1. Affordable solution for sending documents

  2. Easily invite contacts

  3. Sign contracts with less risk

Find out more

Why choose CM.com?

The #1 Platform for Mobile Communication

Geo-redundant private cloud network

We ensure that all customers benefit from redundancy and high availability. We provide support by our network operations centre 24/7.

ISO certified, GDPR compliant

Providing an online infrastructure for communication and payments comes with great responsibility. The ISO certifications and compliance with RGPD are our top priority.

Gartner CPaaS Accredited Supplier

CM.com was recognized as a representative seller in May 2018 by the Gartner Market Guide for Communications Platform as a Service.

Latest Articles

The Key to Winning Customers for Life

Sep 12, 2021 • Latest News
Every company needs happy customers to survive in the long term. It’s proven that providing outstanding customer service gives businesses a key competitive advantage which translates to long-term growth. However, the perception of ‘outstanding customer service’ has changed tremendously in the past decade. What has changed and how can companies adapt? Let’s find out.

WhatsApp Business: More Types of Proactive Messages Now Available

Sep 05, 2021 • Latest News
Have you heard? WhatsApp now allows more types of proactive messages - which is great news for your business! It means that you will be able to engage your customers in even more ways than before.

CRM, CDP and DMP Platforms: How Are They Different?

Jul 13, 2021 • Latest News
Data management platforms (DMPs), customer relationship management (CRM) systems and customer data platforms (CDPs) can all play an important part in the customer lifecycle, but telling the difference between them can get tricky. Let’s have a look at what they do, how they differ, and what they can do for each business.

The Top 4 Reasons to Use Electronic Signatures

Jul 12, 2021 • Latest News
We've all hand-signed an agreement or contract before, and then had to scan it before sending it over email. Not only is that a time-consuming process, it's also not very secure. Thankfully, there's an alternative.

How to Optimize Your Mobile Marketing in Retail and eCommerce

Jul 11, 2021 • Latest News
Working as marketer in retail or e-commerce means that you know a lot about your customers, such as where they are from, their purchase history (online or offline), and what they want or need. Moreover, you know that they expect a seamless shopping experience. Not only when it comes to when or how to shop, but today’s customers also expect a choice in how they communicate. Offering a website or app is not enough. How are retail and eCommerce businesses coping with all the demands of their customers?

Why is Mobile Marketing Important?

Jul 11, 2021 • Latest News
Until recently, digital marketing was perceived as a distinct concept from marketing as a whole. These days however, most marketing activities will have a digital element to it. The same applies to mobile marketing. We often may see it as a separate discipline from other forms of marketing, but actually, effective modern marketers always include a mobile element in order to succeed. 

Explaining WhatsApp Business Pricing

Jul 11, 2021 • Latest News
Both the WhatsApp Business App and the WhatsApp Business API are great options for businesses, but have distinct functionalities and serve different purposes. Let's clear that up, and share a simple guide on how the pricing works.

Service as You Know It Will Disappear in 5 Years

Jul 11, 2021 • Latest News
Customer service has traditionally relied on channels such as email, phone and face-to-face contact, but the industry is changing rapidly. As people begin to rely on digital support more than ever, service as you know it will be dead in 5 years. Let's take a look at the main drivers of changing customer service and how to tackle these challenges.

Electronic Signature Vs. Digital Signature: How Are They Different?

Jul 05, 2021 • Latest News
Obtaining pen-and-paper signatures is inconvenient and more difficult than ever. This drives the demand for electronic and digital signature platforms. Although often mistaken for one another, these terms have distinct differences. Discover the key differences in this helpful guide.
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