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Connect with your customers across any channel.

Strengthen every step of the customer journey - unify communication across your entire business into a single platform.

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Customer engagement within a single platform

As a global leader in CPaaS, we enable businesses and developers to engage with their customers in a more personal way through a variety of channels. It’s the key to optimising how, when, and where businesses are able to reach their customers more efficiently.

cm.com start the conversation

Who is CM.com?

Constantly searching for ways of connecting businesses with their customers is what drives us. Our platform for customer communication drives stronger conversations and engagement between brands and their customers through the world's top communication channels like SMS, Voice, Email, and Messaging Channels.

Connect to our platform via Web-based Interface, APIs or Plugins to start delivering exceptional customer experiences from wherever you’re working.

Our Clients

toyota
ikea
hardwell
domino's
takeaway
etam
accor hotels
randstad
TUI fly
unicef
bmw group
bmw
mini cooper
sushi shop
axa
whatsapp business

Reach More Than 2 Billion People Worldwide

WhatsApp opens up a world of opportunities to provide world class customer service and minimize the friction in the buying and customer journey.

With the WhatsApp Business Solution you can connect with your customers globally on their favorite messaging channel. Provide a seamless customer experience with rich content and the variety of features WhatsApp for Business has to offer.

  1. 1 billion people use WhatsApp every day

  2. 65 billion WhatsApp messages are sent per day

  3. 195 minutes is the average time spent on WhatsApp per week

Get started in 3 steps
sms

Stay in touch with your customers by SMS

At a time when communication is vital, you want to make sure you reach your target and it is by reaching them on their cell phone that you will get there.

SMS offers the most reliable open rate, around 95%, which is much more than e-mail, for example. With Pages, our application for creating mobile landing pages, you are not limited to the constraints of the SMS format.

  1. Create urgency with limited time offers

  2. Promote new arrivals and in-stock items

  3. Add interactive multimedia content to your SMS

  4. Share surveys online to better understand your customers

Find out more

Test the platform now

Register in a few minutes on the CM.com platform, you will benefit from 10 free test credits.

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Electronic signature

Electronic signature via Sign

With Sign, you can easily send your PDF and Word documents for signature. Recipients can electronically sign these documents from home, via their mobile, tablet, computer or other device. No special applications or software are required.

Once signed, the contracts are time-stamped and secured by a certificate to give the document a unique and valid electronic signature.

  1. Affordable solution for sending documents

  2. Easily invite contacts

  3. Sign contracts with less risk

Find out more

Why choose CM.com?

The #1 Platform for Mobile Communication

Geo-redundant private cloud network

We ensure that all customers benefit from redundancy and high availability. We provide support by our network operations centre 24/7.

ISO certified, GDPR compliant

Providing an online infrastructure for communication and payments comes with great responsibility. The ISO certifications and compliance with RGPD are our top priority.

Gartner CPaaS Accredited Supplier

CM.com was recognized as a representative seller in May 2018 by the Gartner Market Guide for Communications Platform as a Service.

Latest Articles

How to Scale Your Business Communications with SMS API Integration

Oct 18, 2021 • SMS
SMS is now more than just text messages, and businesses are in the position to give their customers a whole new experience with business messaging. Have you integrated an SMS API to your platform/website? Learn more about the benefits of SMS API integration for business messaging here.

Why You Should Automate Your Mobile Marketing

Oct 07, 2021 • Marketing
Mobile marketing should be a distinct stream of your business' marketing activities, not an afterthought. And if you already have invested into mobile marketing, then the next step would be considering automating it as well. With the automation of mobile marketing, you would be enabled to create efficient and effective mobile marketing campaigns at scale and speed.

Why Do You Need A WhatsApp Bot?

Sep 30, 2021 • Chatbots
WhatsApp has around 2 billion active users in more than 180 countries, and as a result, is an ideal communication app for business use. Leveraging on a WhatsApp chatbot – or bot – in particular, would be extremely valuable for any business, if implemented correctly.

What is Proptech?

Sep 27, 2021 • Customer Data Platform
Over the last few years, the local real estate industry has been leveraging on new channels to market to buyers, such as using YouTube or TikTok to showcase homes. However, the industry has been comparatively slow to pick up on the benefits of marketing technology and automation. Here we dive into some of the technological advances that should be considered in order to stay competitive.

The Benefits of SMS Marketing

Sep 15, 2021 • Messaging
When it comes to getting your marketing message across, open rates are key. If people don't open your communications, they're not going to be moved by your message. So which channel delivers the best open rates? Facebook Messenger? Email? In-app push messaging? The answer is not what you'd expect.

The Key to Winning Customers for Life

Sep 12, 2021 • Chatbots
Every company needs happy customers to survive in the long term. It’s proven that providing outstanding customer service gives businesses a key competitive advantage which translates to long-term growth. However, the perception of ‘outstanding customer service’ has changed tremendously in the past decade. What has changed and how can companies adapt? Let’s find out.

WhatsApp Business: More Types of Proactive Messages Now Available

Sep 05, 2021 • WhatsApp
Have you heard? WhatsApp now allows more types of proactive messages - which is great news for your business! It means that you will be able to engage your customers in even more ways than before.

CRM, CDP and DMP Platforms: How Are They Different?

Jul 13, 2021 • Mobile Marketing Cloud
Data management platforms (DMPs), customer relationship management (CRM) systems and customer data platforms (CDPs) can all play an important part in the customer lifecycle, but telling the difference between them can get tricky. Let’s have a look at what they do, how they differ, and what they can do for each business.

The Top 4 Reasons to Use Electronic Signatures

Jul 12, 2021 • Sign
We've all hand-signed an agreement or contract before, and then had to scan it before sending it over email. Not only is that a time-consuming process, it's also not very secure. Thankfully, there's an alternative.
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