Deepen Relationships With Every Interaction

Maximize performance and exceed standards through AI-driven conversational software, crafting hyper-personalized experiences.

Discover Our Platforms

TRUSTED BY BUSINESSES WORLDWIDE

cm.com circuit zandvoort
superprof
bmw group
bmw
mini cooper
coca cola
vivid
takeaway.com
cordaid
dominos

Join The Era of Conversational Customer Experience

Deliver seamless end-to-end customer journeys with a single AI-powered platform.

Marketing & Service Applications

Omnichannel by Design

Low Code No Code Deployment

One Connection for All Conversations

Choose the right communication channels for your audience, get valuable insights, and watch your business grow.

Customizable & Configurable

Scalable Global Reach

Reliable Trustworthy Performance

RECOGNIZED AND ACCREDITED BY

juniper research
future digital awards
451 research
gartner
frost & sullivan
idc
iso 9001
Payment Service Directive (PSD)

Leading the Way in AI-Driven Conversational Commerce

25 years of experience

Local presence in 18 countries

Licensed Payment Service Provider

Global monitoring & support

Listed at Euronext Amsterdam

Here's What Our Customers Have To Say

Elevate Your Customer Experience with AI

Unlock efficiency and personalize every interaction with our AI-driven platforms. Transform your customer journeys into seamless, memorable connections across all channels.

Request more informationDiscover all products

Latest Articles

messaging-fraud-and-prevention-for-businesses
Dec 06, 2024 • Security

Combat SMS Pumping (AIT) Fraud Effectively With CM.com

In this digital era, providing the optimal customer experience means connecting and engaging with your customers online on their favorite platforms and channels. Online (automated) customer engagement and A2P (application-to-person) messaging is bigger than ever, which unfortunately also means that messaging fraud is on the rise. Artificially Inflated Traffic (AIT) fraud has become an alarming issue in the telecommunications industry, but worry not! CM.com has built the perfect safeguard feature to protect your business endeavors from AIT fraud.

blackfriday-2024-blog-featured-global
Oct 29, 2024 • Conversational AI

The Art of Simplicity: Helping Your Customers Make Quick Decisions This Black Friday

Black Friday 2024 is just around the corner, bringing with it a great opportunity for retailers to maximize their sales. However, standing out in such a competitive event isn’t easy. Consumers expect attractive offers, fast deliveries, and top-notch customer support. In this article, we’ll show you how to simplify the purchasing process during Black Friday, optimizing everything from promotions to logistics and 24/7 customer service. Discover the best strategies to ensure a seamless experience and increase customer loyalty. Don’t fall behind this Black Friday!

blog-25-years-diy-to-high-tech
Sep 17, 2024 • CM.com

CM.com’s Journey from DIY Solutions to a World-Class Operation

What started as ClubMessage — focused on SMS marketing for nightclubs — quickly evolved into a technology powerhouse capable of handling millions of messages. Within just five years, the company had not only built a vast reach among young people but also developed its own technology to manage high volumes of SMS traffic. This rapid growth saw CM.com become the Netherlands' largest SMS buyer, with its technology branching out into new sectors like television and banking. Let’s take a closer look at this journey.

unlock-communication-excellence-with-cpaas
Sep 03, 2024 • CM.com

Unlock Communication Excellence With CPaaS

Diving deeper into CM.com's CPaaS approach in empowering business users to unlock Communication Excellence - a guest article by Quadrant Knowledge Solutions, a global advisory and consulting firm focused on helping clients in achieving business transformation goals with Strategic Business and Growth advisory services.

how-popular-is-sms
Aug 19, 2024 • SMS

How Popular Is SMS in 2024 and What Is Its Added Value for Business?

SMS is one of the oldest text messaging services, and the rise of instant messaging apps definitely made a dent in SMS traffic. Contrary to the newer apps with their rich features, SMS is quite basic in its features- plain text messages, not fluff, and a character limit of 160. Regardless, SMS is still one of the most impactful communication channels today. Read all about SMS statistics and its continued value to modern business communication.

Unified Messaging With RCS on iOS
Aug 05, 2024 • Instant Messaging

Unified Messaging With RCS on iOS

RCS is a rising star among the messaging channels. It combines the reliability of the SMS network with the added benefits of rich media and other modern messaging features. Its only hiccup was reach - iOS didn't support RCS. Until now.

WhatsApp Pay
Jul 24, 2024 • WhatsApp

How to get the WhatsApp Business Green Tick Badge

The WhatsApp Business green tick is the official badge for Meta verified business accounts. It helps users to distinguish between authentic businesses and fake accounts. Many users place high value on the green tick, and brands sporting this badge will see a positive impact on their business. But how can you business apply for the green tick badge? Read all about it below.

blog-25-years-highstreet
Jul 19, 2024 • CM.com

Will You Join Me at Highstreet?

Picture this: you're leaving a bustling club, but all around you, people are tossing aside paper flyers meant to draw them back for the next big night. Jeroen and Gilbert watched countless flyers hit the floor, when they thought, "There’s got to be a better way!". Gilbert sent a simple text to Jeroen: "Will you join me at Highstreet?" That message changed everything.

hero-17-sms-customer-service-templates-to-use-today
Jun 19, 2024 • SMS

17 SMS Customer Service Templates to Use Today

Using SMS customer service templates not only saves time but lets your support team create personalized, on-brand communications with just a few clicks. Today we’ll share business text message templates you can use to give your customers the information they need — fast.

Is this region a better fit for you?
Go
close icon